- Report: #201331
Complaint Review: Edwards-Archer Hyundai - Council Bluffs Iowa
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Author Confirmed
Why?
Edwards-Archer Hyundai
1029 32nd Ave. Council Bluffs, 51501 Iowa, U.S.A.
Phone:
712-366-2565
Web:
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Edwards-Archer Auto Plaza, Edwards-Archer Hyundai deceptive advertizing Ripoff Council Bluffs Iowa
Edwards-Archer advertized a $150 "Service Center Gift Card" to come in and take a test drive. I had bought 2 previous new cars there-both Oldsmobile and was in the market for a new card. The test drive went fine and in fact I bought a new Hyundai there 2 weeks ago on the same occasion. (More about that in a later post).
When I got home I read the reverse of the "gift card" and I quote "Service Center Gift Cards are valid only at select dealerships where activated. This card entitles the card holder to a 15% discount on part and service up to $1,000. This offer is non transferable and expires 90 days from activation. Excludes work covered by the manufacturer."
Thus my $150 card will be worth between $3 and $5 since the most I could do with a new car is have one oil change in the given time period. All else is covered by the warrantee. They actually penalize a new card buyer by this and several other methods.
As a retired Air Force Reserve officier I read the other air force member's complaint with interest on this company (on this site). As a longtime clergyman in the Omaha area (35 years)I don't expect to be given any deals but I do expect honesty. This was to be only the beginning of my problems with this company. Apparently they are desperate
Robert
Omaha, Nebraska
U.S.A.
When I got home I read the reverse of the "gift card" and I quote "Service Center Gift Cards are valid only at select dealerships where activated. This card entitles the card holder to a 15% discount on part and service up to $1,000. This offer is non transferable and expires 90 days from activation. Excludes work covered by the manufacturer."
Thus my $150 card will be worth between $3 and $5 since the most I could do with a new car is have one oil change in the given time period. All else is covered by the warrantee. They actually penalize a new card buyer by this and several other methods.
As a retired Air Force Reserve officier I read the other air force member's complaint with interest on this company (on this site). As a longtime clergyman in the Omaha area (35 years)I don't expect to be given any deals but I do expect honesty. This was to be only the beginning of my problems with this company. Apparently they are desperate
Robert
Omaha, Nebraska
U.S.A.
1 Updates & Rebuttals
Robert
Omha,Nebraska,
U.S.A.
Happy Customer
#2Author of original report
Tue, July 18, 2006
They contacted me today and indicated that they were unaware that the card expired so quickly. Not only my card but all service center cards will be honored without time limit according to the sales manager. Thanks
