- Report: #847621
Complaint Review: Embrace Home Loans - Newport Rhode Island
Reported By:
jmiare -
Norristown, Pennsylvania, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Embrace Home Loans
25 Enterprise Center Newport, 02842 Rhode Island, United States of America
Phone:
1-800-333-5794
Web:
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Embrace Home Loans Appraisal Scam ??? Newport, Rhode Island
Was working with a loan officer at Embrace, who indicated based on my last two years income, my credit and home equity I should have no problem qualifying for a consolidation loan. He indicated an appraisal was necessary, which is customary, so it didn't raise any red flags. After I paid $395 for an appraisal and submitted all of my paperwork.
I was contacted back by the loan officer, saying that based on my current income the loan cannot be processed at that he would look into other options and contact me in a few days. That was 2 and a half weeks ago. I have not heard from him or anyone else, my six phone calls to the company have not been returned and requests to speak with a manager / supervisor have gone unanswered. It's like they drop off the face of the earth after the appraisal fee is charged.
I would be very skeptical of them. I would like to hear if anyone had a positive experience with this company.
I was contacted back by the loan officer, saying that based on my current income the loan cannot be processed at that he would look into other options and contact me in a few days. That was 2 and a half weeks ago. I have not heard from him or anyone else, my six phone calls to the company have not been returned and requests to speak with a manager / supervisor have gone unanswered. It's like they drop off the face of the earth after the appraisal fee is charged.
I would be very skeptical of them. I would like to hear if anyone had a positive experience with this company.
1 Updates & Rebuttals
ChipLeakasEmbraceHomeLoans
Newport,Rhode Island,
United States of America
Please contact so we can help you!
#2UPDATE Employee
Wed, March 07, 2012
jmiare of Norristown Pennsylvania;
We cannot determine from your profile information who or what account this is. I work closely with our Quality Assurance department, and can have someone get back in touch with you today if you will call us with your complete name, property address, phone(s) and email address so that we can locate all of your information in our system. We can then also review all notes on your account, and identify the Loan Officer you spoke with and his/her manager. Call now toll free 800-333-3004 ext 3305 or email [email protected]. We look forward to helping you get the information you are seeking! Thanks, Chip Leakas, Embrace Home Loans
