- Report: #1100368
Complaint Review: Enterprise Rent a Car - Select State/Province
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Enterprise Rent a Car
169 w sunrise hwy Select State/Province, USA
Web:
Contecadillac.com
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Enterprise Rent a Car @ Paul Conte Cadillac Scam, screw the customer, nobody cares. Freeport New York
Unbelievably poor service. Take two of the worst reputations- the used car salesman and the rent a car agent - put them together and you get the gems at Paul Conte Cadlac and the Enterprise Rent a Car desk at that location.
My car was dropped off for service at Conte Cadillac and was given a rental from the Enterprise desk there. Got a call the next day from Conte saying they wouldn't be fixing my car anytime soon ('Shocking') so I went back to pick up my car and drop off the rental. I'd much rather drive my nice cadillac than the rental. Of course, the rental was in the EXACT same shape as the day before when I picked it up. It was early and no one from Enterprise was there so I left it on Conte's lot and took my car and left. Easy, right?
Noooooo, I got a call three days later saying there was $1,000 dent in the rental and I had to pay. You gottabefuggin kidding me right? Numerous calls to Conte Caddilac (useless as t***s on a bull) and back and forth with Enterprise ruined my month. James Blasi, area manager from Enterprise, was going "to look into it". He never called me back after numerous additional calls. Serious dirtbag.
Bottom line, STAY Away from Conte Caddilac and DEFINITELY do not trust anyone, especially James Blasi, at Enterprise Rent a Car. I am 73 yrs old and am planning on suing Enterprise since they have now sent my bill to collections.
Yes, it is true, I have James Blasi on tape saying he knew I was not responsible for the damage to the car. A real Beaut, isn't he?
1 Updates & Rebuttals
Enterprise Rent-A-Car
St. Louis,Missouri,
Enterprise Cares
#2UPDATE Employee
Mon, November 18, 2013
Outraged,
Thank you for your post concerning your damage claim and billing. My name is Kat and I am a Social Monitoring Coordinator for Enterprise Rent A Car. As customer service is of the utmost importance to us, please email [email protected] with your contact information, rental agreement number, and claim number so we can follow up with you directly. Please also type reference number 131118-002325 in the subject line of your email.
Best Regards,
Kat
Social Monitoring Coordinator
Enterprise Rent A Car
