- Report: #868909
Complaint Review: EPS Parking Atlanta - Atlanta Georgia
Reported By:
Monique -
Atlanta, Georgia, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
EPS Parking Atlanta
P.O. BOX 3206 ATLANTA,GA Atlanta, Georgia, United States of America
Phone:
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EPS Parking Atlanta Employee #105 Employee # 105 of EPS lied and said he was going to remove the boot from my car with a warning and proceeded to charge my account Atlanta, Georgia
On Friday April 13, 2012, I parked my car in parking lot# 85 Dobbs in Atlanta Ga. It was around 0900. I had a class at Georgia State University. The class was from 0900-1130. The class ran up to the hour that day be we were doing presentations, maybe a little over. After class, I talked to a couple of people, grabbed a cupcake and left.
From class I went to the Chick Filet on campus. From there I went to the library where I normally go on Friday. I have another class on Friday's from 1:00-300. There is not enough time to get anything done between 11:30 and 1:00 other than eat and work on other school projects. There are plenty of eating facility with walking distance or on campus.
Normally, I drive my car to either North Springs or Lindbergh Station and take the train. Everything is with in walking distance once I get downtown. I only drive to school if I have appointments before class, or errands to run directly after class. I have classes on Tue and Wed from 4:30-7:00. is a waste of time to try and leave and come back.
Employee 105 and his partner claimed they checked the parking lot at 9:17 and put some chalk on my tire. They came back at 11:47 and the chalk was gone. I told them I did not move my car and no one else has a key to my car, because I only have one key. He sarcastically can you prove it. I said, I can go back to the school and some students. But I was in class from 0900-11:30.
Then the he said you must to move to get something to eat. That would have only given me 17 minutes to walk from Ga State, drive to get something to eat, find a place to park or to a drive through and get back to the parking lot during the lunch time rush. Where is the sense or logic in that.
Then he told me that he was going to remove the boot and let me off with a warning and proceeded to try and charge my card anyway. He did not have to lie, he should have just stood his ground. Now I now his partned is probably going to lie with him. But that is what happened.
I told maybe they inadvertantly missed my car when they were marking the vehicles. But I honestly just think they booted my car thinking I would not be able to get proof of my where abouts. I can even get students to vouch for the fact that I was in the library between about 11:40 and 1300. We were all working on final projects.
P.S. I don't have a second key because I was told it will cost about $200.00 to get another key.
Another thing, I would pay another &4.00 rather than risk having to pay $75.00. The Employee ask what is gained from him lying. They boot peoples cars and they leave work or school and have to pay 75.00 to get their car at the end of the day. That company profits $75.00. What keeps those employees honest nothing.
When you call the number you get put on hold and then it is not the company, it is an answering services. The company will get back to you at thier convience. I am waiting on a call, but they will more than likely side with the employees, which encourages lying.
The employee ask me If I can prove, that I did not move my car. Can he prove the space was empty between 9:17 and 11:47. I can prove I was in class. Other than his word can he show proof of him actually putting chalk on my tire.
From class I went to the Chick Filet on campus. From there I went to the library where I normally go on Friday. I have another class on Friday's from 1:00-300. There is not enough time to get anything done between 11:30 and 1:00 other than eat and work on other school projects. There are plenty of eating facility with walking distance or on campus.
Normally, I drive my car to either North Springs or Lindbergh Station and take the train. Everything is with in walking distance once I get downtown. I only drive to school if I have appointments before class, or errands to run directly after class. I have classes on Tue and Wed from 4:30-7:00. is a waste of time to try and leave and come back.
Employee 105 and his partner claimed they checked the parking lot at 9:17 and put some chalk on my tire. They came back at 11:47 and the chalk was gone. I told them I did not move my car and no one else has a key to my car, because I only have one key. He sarcastically can you prove it. I said, I can go back to the school and some students. But I was in class from 0900-11:30.
Then the he said you must to move to get something to eat. That would have only given me 17 minutes to walk from Ga State, drive to get something to eat, find a place to park or to a drive through and get back to the parking lot during the lunch time rush. Where is the sense or logic in that.
Then he told me that he was going to remove the boot and let me off with a warning and proceeded to try and charge my card anyway. He did not have to lie, he should have just stood his ground. Now I now his partned is probably going to lie with him. But that is what happened.
I told maybe they inadvertantly missed my car when they were marking the vehicles. But I honestly just think they booted my car thinking I would not be able to get proof of my where abouts. I can even get students to vouch for the fact that I was in the library between about 11:40 and 1300. We were all working on final projects.
P.S. I don't have a second key because I was told it will cost about $200.00 to get another key.
Another thing, I would pay another &4.00 rather than risk having to pay $75.00. The Employee ask what is gained from him lying. They boot peoples cars and they leave work or school and have to pay 75.00 to get their car at the end of the day. That company profits $75.00. What keeps those employees honest nothing.
When you call the number you get put on hold and then it is not the company, it is an answering services. The company will get back to you at thier convience. I am waiting on a call, but they will more than likely side with the employees, which encourages lying.
The employee ask me If I can prove, that I did not move my car. Can he prove the space was empty between 9:17 and 11:47. I can prove I was in class. Other than his word can he show proof of him actually putting chalk on my tire.
4 Updates & Rebuttals
Robert
Irvine,California,
U.S.A.
Missing Information
#2Consumer Comment
Mon, April 23, 2012
I would have to agree that it is hard to see how the OP is a college student with how they wrote this report.
But as a hint to the OP, it is best to leave out things that are just "fuff" and instead put things that may actually matter. For example, if this happened on a Friday, the fact that you have a class on Tue-Wed from 4:30-7 means nothing. Also, what exactly does the cost of a second key have to do with this?
In this entire post you did not even mention why your car got booted? Is there a time-limit that they say you exceeded? Is there no "In and Out" where if you leave and come back you have to pay again?
I also find your timing interesting. According to you, you were in class to 11:30AM, perhaps even a little after. But even after class you stayed around talked to a couple of people, got a cupcake(?), walked to Chick-fil-a, and made it to the library in about 10 minutes. Did you run? Was there absolutely no line during lunch time and you got your food in record time?
Does the library allow food? If not then I guess you must have also ate in that 10 minute period as well.
MochaG
Springfield,Virginia,
United States of America
What if
#3Consumer Comment
Mon, April 23, 2012
This is what I think...
What if both of you are telling the truth, but there is a third party involved? What if the parking controller did chalked your tire and you did not move your car at all, someone might have come up and removed the chalk. Now, how to prove that the person who did this nasty plank causes the car owner $75? This is very difficult to prove unless there is a surveillance camera. Ask them how many people got boot that day?
Did you keep the receipt from Chick Filet when you bought it? I believe there should be a time stamp on it. At least, you could somewhat prove that you were still in the campus and did not move your car. If they said you could pick up anyone's receipt, you could tell them to prove that it is not your receipt.
Anyway, I hope you could find a way to resolve the problem one way or the other. I do agree that "chalking" is a very poor method to prove that a car has not been moved and I cannot believe that people still use it. They just assume that everyone would not tamper the chalk. It is really stupid.
Shawn C.
United States of AmericaOh, come on, MovingForward...
#4Consumer Comment
Mon, April 23, 2012
Lambasting someone over the quality of their writing isn't exactly adding to the conversation, either.
The fact is that EPS is a sleazy company that takes advantage of some rather lax private property signage laws in Atlanta in order to rip people off.
They offer their "services" for free to property owners to "enforce" parking rules by placing the signage in the most inconspicuous places allowed by law. Then they lie in wait to catch you breaking one of these rules, so they can boot your car and then extract money from you for boot removal, usually either $50 or $75 depending on the location.
The City of Atlanta needs to crack down on these scamsters, because this is not really parking enforcement, it's robbery. Most parking issues can be resolved with proper, obvious signage and occasional, reasonable enforcement action. But since EPS's business model is built 100% on extorting money from unwitting patrons, proper signage is the last thing you'll find at these locations. Their goal is to snatch that $50 or $75 from you as quickly as possible.
It also does not surprise me that their employees are dishonest and make fraudulent statements, because, let's face it, what honest person could work for a company like this and then sleep well at night?
MovingForward
Palm Beach Gardens,Florida,
USA
You have to be kidding...
#5Consumer Comment
Sun, April 15, 2012
I find it incredulous that you are a college student. Your report is full of grammatical errors and spelling errors. Your report lacks any sort of basic sentence structure and it lacks a cohesive story line told in a logical format. I am not looking for a report that is perfectly constructed by any means. After all, this is a casual forum. However, there is a difference between writing casually and putting out complete drivel.
Given your stated educational level, you should have the ability to write at a higher level than what you show in your report. As a result, none of your assertions regarding your parking issue have any credibility. After all, if you would fib about your educational status on a public forum, would you also fib about attending a college class? If your verbal communication with the school parking lot personnel is anything like your written communication, than they would have had good cause to not believe your story. Your credibility is at stake with every communication. If you learn to write and speak more effectively now, you will save yourself time, effort and money in the future. Think about it.
