EQUITRADE IS THE WORST BARTER COMPANY! Jim West = BAD BUSINESS. Equitrade bought BCI and sells it's members bad gift certificates for companies that are out of business and for companies that have never heard of Equitrade so therefore they will not honor illegitimate gift certificates from a company they don't even do business with. Existing members won't even honor gift certificates because they no longer wish to do business with Equitrade because of the way JIM WEST does business. When you try to return the worthless gift certificates, Equitrade’s Jim West yells at you and does not refund your money. I can’t tell you how many times I’ve purchased things then go to pick them up only to find out they sold them to someone else. DO NOT JOIN THIS BARTER COMPANY - I have been involved with barter for over 10 years and this is absolutely the WORST COMPANY. I feel sorry for his employees because Jim West conducts business with NO INTEGRITY, IS UNPROFESSIONAL, UNETHICAL, VERBALLY ABUSIVE, DISHONEST AND A FAST TALKING LYING CROOK who will put Equitrade out of business before long. Jim West has locked me out of my account and deleted my membership...therefore stealing over $5,000. Looks like jail time for Jim.
Jim
Atlanta,#2REBUTTAL Owner of company
Thu, July 17, 2014
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We thank you for taking the time to read this Rebuttal and allowing us to “set the record straight.”
Ripoff Report Staff
Now to the REBUTTAL that was posted.
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The allegations in the original report were false, included unrelated parties, and were not founded on facts whatsoever. Kimberly attempted to return gift certificates which she purchased from another company, and claims that certificates that she purchased from us were not honored because the vendor didn't recognize our company. We frequently purchase inventory from other sources and the vendor would not necessarily recognize us as the initiating company. Kimberly has been reimbursed for any purchases that were made from us and she is now happy. We have attempted to have the lies that she told about us removed by Ripooff Report, but all they want is money to have the lies removed. This amounts to extortion on the part of Ripoff Report and on the part of any customer who uses this forum to exact the desired result by posting outrageous lies. What a Ripoff service Ripoffreport.com is!
Kimberly
Atlanta,#3Author of original report
Tue, July 08, 2014
Jim West ended up doing the right thing in the end. He allowed me to spend the remaining few thousand barter dollars I had remaining in my account. I paid him the 10% cash fees associated with it along with the monthly service fees for the past six months I was locked out of my account. He also credited my account for all of the gift certificates that were not good. My account of 14 years is now closed with Equitrade.
Bottom line - Jim West did the right thing and gave me my money back.