- Report: #302707
Complaint Review: ETRADE SECURITIES INC - RANCHO CORDOVA California
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Author Confirmed
Why?
ETRADE SECURITIES INC
10911 WHITE ROCK ROAD RANCHO CORDOVA, 95670 California, U.S.A.
Phone:
800-387-2331
Web:
N/A
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ETRADE SECURITIES INC DECEPTIVE PRACTICES UTILIZING HIDDEN FEES ON INACTIVE ACCOUNTS RANCHO CORDOVA California
I opened an etrade account on 8/14/01 and purchased 98 shares of intel. In 2002 i sold most of it and left like 19 stocks. The last correspondence I received from Etrade was 12/30/05 2005 detailed income statement which was 5.76.I haven't accessed the account since and I haven't received statements or emails from etrade about fees or balances since. I don't know when they decided to assess fees of 40 dollars a quarter but up to then there was none and no notification of any. Now on Jan 21 2008. I went on etrade to see if there still was an strade account. I had to reset passwords and access it. I was shocked to see it over $400.00 negative. I sent them an email right away asking why . They didn"t answer. i sent an email yesterday to close it and still no answer. I called them and was told I couldn't close the account until I paid the 400 plus fee. So the account remains active until I can close it but I don't have the money so it continues to grow. THIS IS ILLEGAL AND UNETHICAL TO PLACE THESES CHARGES IN THE FIRST PLACE LET ALONE NOT FREEZING THE ACCOUNT. I CAN'T USE IT BECAUSE IT'S NEGATIVE SO WHY ARE THEY CONTINUING TO CHARGE MY ACCOUNT I WANT CLOSED AND HAVEN'T ACCESSED IN YEARS. I KNOW THERE ARE A LOT OF PEOPLE ETRADE IS ROBBING. WE NEED TO DO A CLASS ACTION
Marta
CAVE CREEK, Arizona
U.S.A.
Marta
CAVE CREEK, Arizona
U.S.A.
