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  • Report:  #729622

Complaint Review: Excel Dental - mission viejo California

Reported By:
unhappypatient - Laguna Niguel, California, United States of America
Submitted:
Updated:

Excel Dental
27800 Medical Center Rd. Suite 208 mission viejo, 92691 California, United States of America
Phone:
Web:
www.exceldentalonline.com
Categories:
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A Implant Nightmare that is with me 24 hours a day!!!
 
In March 2010, a Dentist by the name of Dr. Lapsi removed my lower and upper teeth and put (8) implants in, 4 in my upper jaw and 4 in the lower jaw.  Out of the 8 implants (6) were put in wrong.  At that time I didn't know to much about implants, which I wish I would of did more research before I had it done.  About 6 or 7 months after I had this done I was not comfortable with what he had done.  A lawyer called me and ask me to go and have a CT X-ray done.  THAT'S when I found out Dr. Lapsi did not even have a CT Machine, which show's how much bone you have before a implant procedures is done.  Dr. Lapsi didn't even do any bone graft when he put my implants in, that's why 6 out of my 8 implants are not in correctly. 

The last 3 months has been a nightmare.... i've been having really bad anxiety, discomfort, I can't sleep at night ( one of the lower implants is coming out of my gum and rubbing agaist my lower lip and making it raw.  I just don't want this to happen to anyone else he's put implants into.  Dr. Lapsi  did not refund all my money (I have all my receipts)  At this time I do have a wonderful new Dentist who is repairing my upper implants, but I don't have the money to repair the bottom implants that Dr. Lapsi has damaged..... not a day goes by that I'm not hurting, can't eat the food I use to.....  I'm so unhappy, hard to go out in public, lost 15 lbs. and I have really bad anxiety all the time.  I'm not a bad person, all I want is my life back!!   Please pray for me!



1 Updates & Rebuttals

mr rik

miami,
Florida,
USA
I knew a dentist that gave bad service once

#2Consumer Comment

Mon, May 16, 2011

She ended up needing some implants of her own!

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