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  • Report:  #608160

Complaint Review: Fed Ex Ground Delivery - Avenel New Jersey

Reported By:
Angry007 - Harrison, New Jersey, United States of America
Submitted:
Updated:

Fed Ex Ground Delivery
135 essex st. Avenel, New Jersey, United States of America
Phone:
Web:
www.fedex.com
Categories:
Tell us has your experience with this business or person been good? What's this?
All i heard about fedex s**+**y slow and bad service is true after all after experiencing it myself 2 times i am enraged!

i purchased a laptop from dell online on may 15th 2010 it arrived in new jersey on the 26th ok no problem so far but it all starts when it's time to actually do the delivery...
it said on my tracking number info it was loaded on the truck ready for delivery at 08:16AM (in transit)...i waited the whole day for this package missing work and all now at 06:00PM i received an e-mail saying there was a security issue on recipients destination. WTF is that supposed to mean? i call fedex and they tell me oh don't worry it will be delivered tomorrow ok...same s**t happens again on the next day, now i'm piss coz i need my notebook right away for my job and stuff so i call them to schedule a pick up they are like oh it's not guaranteed it will be available on saturday coz ground drivers they take their truck home...i'm like wtf? so today is friday and i'll snap if i don't have my notebook by tomorrow and if i have to wait until monday forget it i'll be furious. my final conclusion is f**k fedex i'll never ever use the shipping service ever again!


1 Updates & Rebuttals

Angry007

east newark,
New Jersey,
United States of America
Fedex ground bad service is absurd & enraging

#2Author of original report

Fri, May 28, 2010

All i heard about fedex s**+**y slow and bad service is true after all after experiencing it myself 2 times i am enraged! i purchased a laptop from dell online on may 15th 2010 it arrived in new jersey on the 26th ok no problem so far but it all starts when it's time to actually do the delivery... it said on my tracking number info it was loaded on the truck ready for delivery at 08:16AM (in transit)...i waited the whole day for this package missing work and all now at 06:00PM i received an e-mail saying there was a security issue on recipients destination. WTF is that supposed to mean? i call 1800 go-fedex and they tell me oh don't worry it will be delivered tomorrow ok...same s**t happens again on the next day, now i'm piss coz i need my notebook right away for my job and stuff so i call them to schedule a pick up they are like oh it's not guaranteed it will be available on saturday coz ground drivers they take their truck home...i'm like wtf? so today is friday and i'll snap if i don't have my notebook by tomorrow and if i have to wait until monday forget it i'll be furious. my final conclusion is f**k fedex i'll never ever use their shipping service ever again!

i finally found the number for the Fedex facility in Avanel,NJ they have told me they never got any notes from the 4 times i called the main number on my package what so ever and they also said it was on the truck to be delivered when i asked them what the problem was the previous day they claim.. "oh we needed a phone number".... so i gave them my cell number let's see what's the excuse if it doesn't get delivered today..

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