Tyler
Flagstaff,#2Consumer Comment
Sat, October 30, 2004
I am a customer of Flagstaff 4x4. These guys are honest, knowledgeable, and always take the time to answer all of my dumb questions, going out of their way to explain exactly what's going on with my truck. They replaced some corroded parts for me, saved the old parts, and gave them to me in a ziplock bag. They did some major front suspension work for me, charged me a third less than six other shops quoted me, and actually convinced me to buy some less expensive parts. You don't get slick eddy the salesman when you go in, you talk with the owner of the shop, John. It's a great shop, I haven't talked to anyone yet who doesn't think so.
John
Flagstaff,#3REBUTTAL Owner of company
Fri, June 13, 2003
The gentleman filing this report should have stated the real reason he filed! Within hours of his reported activities, while driving on E. Route 66 (main street Flagstaff) he severly rear-ended the vehicle in front of him, causing a three car accident--right in front of our shop! He undoubtedly blamed this on us too. Looked like he totaled his vehicle--hope no one was hurt. So how does he get revenge? He vents on this site, spewing half-truths. The guy is a hothead, came into our shop unannounced demanding that we do this and do that, RIGHT NOW! We offered to check our work and his complaint, but that wasn't good enough for him. If we did what he stated (which we did not), we wouldn't be in business. In fact, we found out about his report to this site from a new customer who "looked us up" here before bringing his truck in for a suspension lift and much other work. He had heard so much good "word of mouth" about us, he came anyway and left satisfied. You can't please em all, but the return customers that have kept us in business for a decade speak louder than Mr. '89 Ranger! Don't believe everything you read from some ticked-off knucklehead looking for someone to blame for his self-induced misfortune.