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  • Report:  #596992

Complaint Review: Flair Dry Cleaners and Laundry Service - Internet Internet

Reported By:
Lone - Beverly, Massachusetts, United States of America
Submitted:
Updated:

Flair Dry Cleaners and Laundry Service
583 Cabot Street Internet, 01915 Internet, United States of America
Phone:
(978) 922-0786
Web:
http://flairlaundromat.com/
Categories:
Tell us has your experience with this business or person been good? What's this?

In or about Monday April 19, 2010, I went to Flair Cleaners in Beverly, Massachusetts and brought in pants to be cleaned and to repair a zipper and sew on a button on the right inseam of the pant leg.  The pants were to be ready by the close of business on Wednesday April 21, 2010.  When I arrived on Wednesday April 21, I spoke to an agent of the business who informed me that the pants were not worked on yet.  I was directed to come back in four days.  Notwithstanding that fact, on Monday April 26, 2010, I arrived to pick up my repaired and cleaned pants.  When the pants were provided to me, I discovered that Flair either failed or refused to repair the button or zipper.  Moreover, Flair altered the pants by moving a clip.  The agent of Flair would not allow me to take possession of my personal property unless I paid an additional fee for the clips even though no repair to the zipper was ever done.



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