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  • Report:  #1025007

Complaint Review: Fountain Hills Auto - Internet

Reported By:
Belle - Glendale, Arizona, United States of America
Submitted:
Updated:

Fountain Hills Auto
12045 N Saguaro Boulevard, Fountain Hills, AZ 8526 Internet, United States of America
Phone:
(480) 837-5665
Web:
http://www.fountainhillsautosales.com/
Categories:
Tell us has your experience with this business or person been good? What's this?
I live 45 minutes from this dealership so I wasn't able to have the car checked out by a mechanic until after I bought it. I told them I was going to do it on Monday. My mechanic found things on the car that need to be fixed. Also, the car's ad was a lie. They said it was a SL it was an S. They said it was a simple mistake. They said it had a backup camera and a navigation system. It did not. Again, a simple mistake. Aren't they supposed to be the experts? Couldn't they have asked the owner, looked at the car or nchecked the manual.  I am the one that caught the "mistake".  Then thay wanted me to pay the same price.  I should have run then but I had to have a car that day.  The next thing was not a mistake, just a lie. They said the car was immaculate. They said it had a new car smell. They gave the interior a 5 out 5 stars. The seats, steering wheel and gear shift were black. The previous owner must have been a mechanic. I mentioned it when I bought the car but the salesperson didn't say a thing. I had spent many days exchanging e-mails with the salesperson, since I live so far away. I was promised that mechanically and physically it was in great condition. I had to get a car that day because my car had been totaled so I brought a check with me from my credit union. I didn't know about the mechanically issues and I was hoping that the black would come out. I was told today it won't. When I called them about the mechanical issues they had nothing to say. I now have to spend mony to fix the car. Their website states that they will fix all minor repairs before they sell the car. So what about mine.  They then lied to my face and said that there were no black stains on the car when I bought it. Please spend a little extra money and go to a reputable car dealer.  All reputable dealers will let you have a couple of days to return a car.  Not these crooks!


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