I ordered the free trial plus $4.95 for shipping and handling. Nowhere was the terms and conditions stated on the website when I ordered. I thought I was getting a free trial size bottle of this product. About 10 days later I noticed a charge of $89.95 in my bank account. I called the number provided and was on hold for 30 minutes when I hung up. I called multiple times that day and finally a representative answered. I asked him what the heck that charge meant and he said it was for the product I ordered and I was put on the list to receive the product monthly and thst was the fee. I told him I didn't want the product and to take me off the list and I wanted reimbursed $89.95 as it put me over in my bank account. He stated that I had 10 days(that day was the 10th day as I ordered it on July 24 and it was Aug 7). The Rep stared he could reimburse $49.95 or I could send in the remaining product for a full refund. Sending in the product meant paying for shipping myself so I chose to do the partial refund. He stated he would refund immediately but I have yet to see it in my bank account. I will be filing a complaint with my bank in the morning and will get my money back through their deception division. This company sucks and I would like to warn everybody about their deception. Be warned#!