- Report: #448786
Complaint Review: GNS - Global Nutrition Sciences - Nutra Lane - Arvada Colorado
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Author Confirmed
Why?
GNS - Global Nutrition Sciences - Nutra Lane
6452 Fig St #A Arvada, 80004 Colorado, U.S.A.
Phone:
877-2421376
Web:
N/A
Categories:
Business Rating:
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Tell us has your experience with this business or person been good?
GNS - Global Nutrition Sciences - Nutra Lane practices popular Rip off Arvada Colorado
Ordered what I thought was a free trail of Acai Berry Edge and was charged for shipping only on Jan. 12. 2009. Received full order instead of a sample and there was no invoice in the envelope. Saw 3.97 charge for shipping charged under the name of Acai Berry Edge.
April 23, 2009 I had a voice mail saying I owed 79.90 for the Berry Edge to GNS. Caller did not leave a contact number and I had to find their web site by going to Google and looking up acronyms. Finally found an 800 number to call. After several calls and a threatening letter from their legal dept.
I never knew that this company was called GNS until getting this call. The CS rep I finally was able to talk to said they also have the name Nutra Lane LLC so that makes three names for this company. How is a person suppose to know who they are dealing with?
Their web sit may be legal, but the way they do business is unethical and deceptive. I noticed that not only do they do business this way, but other companies on line dealing with this type of product also seem deceptive.
Ann
Houston, Texas
U.S.A.
April 23, 2009 I had a voice mail saying I owed 79.90 for the Berry Edge to GNS. Caller did not leave a contact number and I had to find their web site by going to Google and looking up acronyms. Finally found an 800 number to call. After several calls and a threatening letter from their legal dept.
I never knew that this company was called GNS until getting this call. The CS rep I finally was able to talk to said they also have the name Nutra Lane LLC so that makes three names for this company. How is a person suppose to know who they are dealing with?
Their web sit may be legal, but the way they do business is unethical and deceptive. I noticed that not only do they do business this way, but other companies on line dealing with this type of product also seem deceptive.
Ann
Houston, Texas
U.S.A.
1 Updates & Rebuttals
Gns
Arvada,Colorado,
U.S.A.
Company Response
#2UPDATE Employee
Thu, July 09, 2009
Ann, We apologize for any inconvenience this may have caused. Please contact us at 1-800-595-4670 and we will gladly address your concerns and resolve this issue. Sincerely, Supervisor GNS
