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  • Report:  #981973

Complaint Review: GPS Movers - Internet

Reported By:
Prose - Orlando, Florida, United States of America
Submitted:
Updated:

GPS Movers
Internet, United States of America
Phone:
718-982-1184
Web:
www.aplusmove.com
Categories:
Tell us has your experience with this business or person been good? What's this?
Moving co. from Internet (A Plus Moving & Storage) promised delivery in days after pick-up.  Two young men were inexperienced; one asked for more money than quoted, covered paperwork with one arm while asking me to initial & sign in multiple places.



When truck did not arrive on promised date, I began calling, only to be told co. moved, changed its name to GPS Movers & location from Queens to Staten Island.  Dozens of calls were made & lies about where the truck was & when it would arrive were told to me.



When after one month later truck was still not here & no info or explanations were given to me, I reported to BBB of New York.  Co. then offered $150, verbally, for my 'inconvenience.'  (My husband & I are in our late 60's & he had brain surgery in the middle of this period of time which I told them.  We slept on the floor of our condo, no furniture, etc.)



Truck finally arrived 41 days later!!! No explanation.  No check for $150 ever arrived, even after numerous reports to BBB & even they were told they were sending me $150 to 'resolve' the issue. They nver did!  Each time I called I was given a different excuse/answer as to why the check wasn't send out yet, but always told it would be.  This all took place in 2011.  I don't know if I have any recourse, but I want people to be aware & find ways to protect the consumer from this kind of abuse.



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