02 June 2008, ordered Free CD of grant research, Cost $2.95 09 June 2008, noticed a charge on my card of $49.50 for "services" (I had not yet received my CD!) This is 17 June 2008 and I am still sans CD.
I set about trying to find an Email address and phone number for them. Wherever I looked, I could not find anything. I finally found a physical address along with their Vegas address I found an address in the UK!
I then called the Vegas BBB and found that they are only listed as Federal Grant Councelor, LLC They showed no bad reports against them. Well, they have one now!
I then called my bank cancelled my card, and ordered a new one. While I was talking to the gal taking care of my transactions, she mentioned that she had been talking to many bank customers lately that had to cancel their cards. I then had her fill out a request to have my funds replaced. This can take up to 45 days, but, is worth the wait.
By the way, I forgot to tell you that on 09 June 2008 I found a Message form by going to the Order Summary and under the Order Summary I clicked on the word, CONTACT.
I sent a Cancellation Request. Needless to say, my card had not been charged at that time. My Statement did show that the charge was pending.
The next morning 10 June 2008 at 08:00 it was no longer pending. it was a reality. GRANT INSTRUCTORS, LLC had my money! So, before you sign on the virtual dotted line, think about whether you can afford the $52.45 you will be without. If I was still on the road driving a Tractor Trailer, I would have had a lot more hassle doing what I needed to do. As I am now retired, I only spent a little over 1 day gathering what information I could.
First of all my 'better late than never' advice is: Don't sign with scammers, check closely. If you do, always work to get your money back, the Banks will help. Always report the Company to the BBB, in this case the URL for the BBB is:(((ROR REDACTED))) . Their Phone Number is:(((ROR REDACTED)))
There you will find complaint forms to fill out. (They make it easy and they pay attention).
Maggie
Fenton, Iowa
U.S.A.
CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.