- Report: #211357
Complaint Review: Grant Writer Pro - Las Vegas, Nevada
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Author Confirmed
Why?
Grant Writer Pro
2620 S. Maryland Parkway #859-A Las Vegas,, 89109 Nevada, U.S.A.
Phone:
866-370-7270
Web:
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Grant Writer Pro fraudulent billing Las Vegas Nevada
I asked for and paid the 3.97 for the cd grant writer pro but they did not inform me of any other charges for the cd or service. Suddenly a 29.95 charge appeared on my statement. I saw Linda's email from Amityville about the same company and have called Ryan Riddle's cell but have not heard back from him. I called my bank and filed a fraudulent billing report and I emailed the FTC.
The cd is sitting here in front of me unopened. I was not looking for free money for myself but for my school since I am a teacher. Never again. I will let you know what happens but I find it hard to believe that so many people have complained about this company on your website and nothing has been done to Raven Media.
Bill
West Palm Beach, Florida
U.S.A.
The cd is sitting here in front of me unopened. I was not looking for free money for myself but for my school since I am a teacher. Never again. I will let you know what happens but I find it hard to believe that so many people have complained about this company on your website and nothing has been done to Raven Media.
Bill
West Palm Beach, Florida
U.S.A.
1 Updates & Rebuttals
Ryan
St. George,Utah,
U.S.A.
Resolution Offer
#2UPDATE Employee
Tue, October 10, 2006
First of all let me offer my sincerest apologies to Bill. There are no commitments with the free product. There is a bonus free trial period to the membership websites that accompanies the free CD and we do our best to disclose this as it is stated on the sales page, the order page, the confirmation page and in the thank you/confirmation email. The trial period is free for 14 days and we would not have charged Bill had he cancelled during the trial period. It is not our desire to bill clients who do not want the membership after the free trial offer. I have located Bill's account and the charges he is disputing have been fully refunded. If you are another customer that is reading this and you feel that we have failed you in some way please call me directly at 435-773-1795 or email me at [email protected] and I would be happy to address your concerns ASAP. Sincerely, Ryan Riddle General Manager
