- Report: #231845
Complaint Review: Grant Writer Pro - Las Vegas Nevada
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Grant Writer Pro
2620 S Maryland Parkway #859-A Las Vegas, 89109 Nevada, U.S.A.
Phone:
866-370-7270
Web:
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Grant Writer Pro Strikes again with unauthorized charges. Las Vegas Nevada
Once again, GrantWriter Pro aka Raven Media has struck again. This company truly gets off on luring people in with the free, no obligation software.
Yes, many of us are at fault because we overlook that we need to call and cancel or get screwed monthly with the $29.95 charge.
But no where, not in the Privacy Policy or the Terms of Enrollment does it mention the infamous GSA/SBA charge for $5.95.
I called tonite and virtually had to argue my way through the give me my money back thing. I had *low man on totem pole* who only wanted to read me cue cards, of which I had no interest.
I finally used words like TX State Attorney General, US Attorney General, Fraud, and then threw in, *I'm a lawyer*. Supervisor came on and yes, they started recording at that point.
Supervisor gave me my happy, merry refund which was my goal and now I'm impatiently wait to see it show up on my statement.
So... now my request to all of my fellow *I've been screwed by Raven Media and GrantWriter Pro* friends. Please go to the IC3 (link below) and file a report. They investigate internet fraud and maybe we can cause a blip on the radar. It's worth a try.
ic3.gov
For those of you researching GrantWriter Pro aka Raven Media... Run far, far away as fast as your fingers will fly across the keyboard! Find a real class at a community college or university. You'll be glad you did!
Lori
Richwood, Texas
U.S.A.
Yes, many of us are at fault because we overlook that we need to call and cancel or get screwed monthly with the $29.95 charge.
But no where, not in the Privacy Policy or the Terms of Enrollment does it mention the infamous GSA/SBA charge for $5.95.
I called tonite and virtually had to argue my way through the give me my money back thing. I had *low man on totem pole* who only wanted to read me cue cards, of which I had no interest.
I finally used words like TX State Attorney General, US Attorney General, Fraud, and then threw in, *I'm a lawyer*. Supervisor came on and yes, they started recording at that point.
Supervisor gave me my happy, merry refund which was my goal and now I'm impatiently wait to see it show up on my statement.
So... now my request to all of my fellow *I've been screwed by Raven Media and GrantWriter Pro* friends. Please go to the IC3 (link below) and file a report. They investigate internet fraud and maybe we can cause a blip on the radar. It's worth a try.
ic3.gov
For those of you researching GrantWriter Pro aka Raven Media... Run far, far away as fast as your fingers will fly across the keyboard! Find a real class at a community college or university. You'll be glad you did!
Lori
Richwood, Texas
U.S.A.
1 Updates & Rebuttals
Ryan
St. George,Utah,
U.S.A.
Resolution Offer
#2UPDATE Employee
Mon, January 22, 2007
First of all let me offer my sincerest apologies to Lori. There are no commitments with the free product. There is a bonus free trial period to the membership websites that accompanies the free CD and we do our best to disclose this as it is stated on the sales page, the order page, the confirmation page and in the confirmation email. The trial period is free for 14 days and we would not have charged Lori had she cancelled during the trial period. It is not our desire to bill clients who do not want the membership after the free trial offer. I have located Lori's account and the charges she is disputing have been fully refunded. Our customer service number is 866-370-7270. There you will find a happy, helpful representative ready to assist you with your account. If you are another customer that is reading this and you feel that we have failed you in some way please call me directly at 435-773-1795 or email me at [email protected] and I would be happy to address your concerns ASAP. Sincerely, Ryan R.
