This company did the same thing to my grandfather that they have done to many others. They say the order shipped, you never get it, they say they will send a refund and they never do. My grandfather just started using the internet and doesnt know to watch for companies like this. I plan to report them everywhere that I can find so there are no more victims for these thieves to take advantage of.
I would like to appologize for this report. The company contacted us today and they have issued the credit. It appears there was just a delay in communication.