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  • Report:  #546600

Complaint Review: Guaranteed Auto Credit And Auto Finance - Oklahoma City Oklahoma

Reported By:
big_bad_jon32586 - Oklahoma City, Oklahoma, United States of America
Submitted:
Updated:

Guaranteed Auto Credit And Auto Finance
208 W. I240 Service Rd Oklahoma City, 73139 Oklahoma, United States of America
Phone:
(405)526-7010
Web:
www.gautocredit.com
Categories:
Tell us has your experience with this business or person been good? What's this?
I saw that they had a Ford Escape, and called about it. They led me to believe I could get it for $500 down. They also told me they had a double down payment offer and were discounting $3000 off any car.

When I arrived, I was limited to 7 cars. We chose the best-looking car out of the bunch, then they started wanting $600 down. I told them I brought $500, and wasnt giving them a penny more that day. I was only able to get the $3000 off discount. This brought it down to $10,000. They did not offer any kind of insurance or anything, and was completely willing to let me drive it off the lot without insurance. I managed to get it insured, and drove it home. We passed by a car lot that had the exact same car, just a year newer with way less mileage for less than half their asking price. Just when it started becoming obvious we got screwed, the check engine light lit up on the way home. I took it by the parts store, had the trouble code pulled up, and it said the EGR Valve was bad. I asked how much, and it was a $500 part!!

Within 3 weeks of having it, the rear brakes started making noise. With the $200 deductible,  it would be cheaper for me to fix the brakes. I pulled the wheel off, and found the right rear rotor had a huge 1/8" wide crack all the way through the rotor!!! None of the parts stores had the rotor in stock, so I put the new pads on, and went back to driving it. Within a week of that, the driver side rear caliper started dragging, and went through the brand new pads within a short while.

The last straw came last week when a piece of silicone off of the siliconed air box hose fell into the throttle body, and kept the valve from closing. It made the RPM's jump dangerously high any time the car wasnt in gear. The next day, we made our bi-weekly car payment. , stopped to help a fellow motorist, and they de-activated my car. This occured on Christmas Eve, and every time I called, I was put on hold. The automated system would tell me I was 3rd in line... 2nd in line... 1st in line. I would remain 1st in line for half an hour before I finally gave up. I was trapped in the snow for 5 hours waiting on somebody to rescue me. The walk from our car to the other vehicle was enough make my appendages hurt and have no feeling.

The car sat there for 2 days until I was finally able to get ahold of them on the day after christmas. All they had to say for themselves is they didnt know why it was disabled, and was sorry. Sorry is not enough considering my wife and I have been trying for a baby for almost 2 years. If her pregnancy had not turned out to be ectopic, we would have had a 3 month old infant in the car. Aside from that, we have two toddler nephews that love to stay the night with us. If we had gone through with our plans the night before, one or both likely would have stayed the night with us, and we would have had one if not both with us that day. I cannot bear the idea of that happening again, so I will obviously have to break contract and give their overpriced P.O.S. back.


4 Updates & Rebuttals

Robert

Irvine,
California,
U.S.A.
Wow...

#2Consumer Comment

Sat, January 16, 2010

They did not offer any kind of insurance or anything, and was completely willing to let me drive it off the lot without insurance.

- That's a good one, you obviously have been living a under a rock to not realize that it is illegal for a dealer to allow you to drive a car off of the lot without insurance.

The next day, we made our bi-weekly car payment. , stopped to help a fellow motorist, and they de-activated my car

- I would be willing to bet that with all of your "what ifs" that your order may be a bit reversed.  Perhaps it was actually the next day we stopped to help a fellow motorist, they deactivated the car, then we made our bi-weekly car payment.  In addition those devices display warnings at least a couple of days before it may be "cut off".

If her pregnancy had not turned out to be ectopic, we would have had a 3 month old infant in the car. Aside from that, we have two toddler nephews that love to stay the night with us. If we had gone through with our plans the night before, one or both likely would have stayed the night with us, and we would have had one if not both with us that day.

- Seriously.  And if you were born under a Blue Moon when Saturn passes through the 5th house in the year of the Rabbit while the fat lady sings you would have been the CEO of a Fortune 100 company.  But just like that has nothing to do with this, neither does any of the what ifs you mentioned.

so I will obviously have to break contract and give their overpriced P.O.S. back

- And they will obviously sell the car at auction.  Once they do they will obviously come after you for the deficiency balance.  If you don't pay it they will obviously file a suit against you in court.  And you will obviously have even more issues getting another car.


Debbie

Mount Vernon,
Washington,
U.S.A.
They disabled your car?

#3Consumer Comment

Sat, January 16, 2010

Since they were able to remotely disable your car and you were making bi weekly payments this tells me that you bought from one of those buy here pay here places.

 If you fullfilled your obligations your credit would not be s**t and you could have purchased a real car from a real dealership.


Will

kingwood,
Texas,
U.S.A.
candy and nuts

#4Consumer Comment

Wed, December 30, 2009

Lets see....if  "if's" and "buts" were candy and nuts every day would be Christmas. Happy New Year!!


IamGood

Galveston,
Texas,
USA
That's It giver up your car, and let them repo it.

#5General Comment

Tue, December 29, 2009

Yeah OP:

This is exactly the reason you are forced to go to car lots like this.  You default on your contracts, just because they put you in a POS.

Nobody forced you to buy this car, but you sure as heck signed the contract.  Live up to your word, keep the car, and pay for it. 

You sure were spouting a lot of what if's in your post.  Well I have one for you.

What if you had paid off all your obligations in the past, and what if you were able to go purchase a new car, then you would not have experienced the problem of waiting in the snow like you did for someone to rescue you?

d**n, what if's are fun

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