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  • Report:  #927758

Complaint Review: HannahDirect - Internet

Reported By:
Dina - , Florida, United States of America
Submitted:
Updated:

HannahDirect
Internet, United States of America
Phone:
8888371424
Web:
http://www.hannahdirect.com/
Categories:
Tell us has your experience with this business or person been good? What's this?
Complete Rip off.. I ordered 2 products on 7/29/2012, shipping date 7/31/2012.  No shipping information has been provided.. I have sent 3 emails , only 1 of them was answered to advise me of  shipping time frame. Now they do not answer my calls.. and they took my money!


1 Updates & Rebuttals

Hannahdirect,Inc

Ellisville,
Missouri,
United States of America
Missing shipment

#2REBUTTAL Owner of company

Thu, August 16, 2012

Dina,
On July 30, the postal service lost a large outbound shipment of approx. 400 orders.
Unfortunately, we  have know way of knowing  who was involved until they contact us.
Because of the problem, our inbound call center has been swamped.  Please send an email to my attention with all of your order information.  Steve Lefler, President Hannahdirect, at [email protected].  We want all customers happy and will solve the problem.
Steve Lefler

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