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  • Report:  #912470

Complaint Review: Harbor Freight - Camarillo California

Reported By:
Fredrick - Midlothian, Virginia, United States of America
Submitted:
Updated:

Harbor Freight
3491 Mission Oaks Blvd Camarillo, 93011-5034 California, United States of America
Phone:
(800) 444
Web:
Categories:
Tell us has your experience with this business or person been good? What's this?
The return policy is basically straightforward and not being disputed.  However, the store is the only one for which I know is so anti-customer so as to provide absolutely no protection for a customer wishing to return merchandise without a receipt.  Many stores will have varying levels of customer support, e.g., limiting refund to recent sales prices or to an in-store credit.  Harbor Freight gives absolutely zero effort to the customer.  To make matters worse, the products I tried to return were shrink-wrapped (never opened) and were from Chicago Electric in which Harbor Freight is the sole distributor (to identify the fact that the purchase was made at Harbor Freight). I would have enjoyed an in-store credit or even one limited to needing to spent at that moment as an exchange; however, they offered absolutely no compromise or willingness to do anything.

Again, the complaint is that this vendor is anti-customer/consumer and cares little about the shopping experience.


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