- Report: #1023354
Complaint Review: Hearthware Inc - Libertyville Illinois
Reported By:
Bill -
Bridgeport, New York, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Hearthware Inc
1755 N Butterfield Rd Libertyville, 60048 Illinois, United States of America
Phone:
855-742-2665
Web:
precisioncooktop.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Hearthware Inc NuWave induction cooktop Didn't send "Free" item, wanted to charge $70 to ship, refused to refund 62.85 shipping on return Libertyville, Illinois
Pretty much the same as everyone else has already stated. The did not send the "Free" item and when asked I was told it would be $70 for shipping. They charged me $62.85 for shipping and handling already. I told them I wished to return the cooktop units for a refund. They refused to refund the $62.85 shipping costs. I paid $6.92 to return it by the same UPS ground shipping they used and as you can see it was a lot less than $62.85.
I filed a claim with the Illinois Attorney General's office so hopefully they will do something to this company. It is pretty obvious that they are doing this as a regular practice and should be closed down.
I filed a claim with the Illinois Attorney General's office so hopefully they will do something to this company. It is pretty obvious that they are doing this as a regular practice and should be closed down.
