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  • Report:  #176679

Complaint Review: Herbal Smoke Shop / Global Life Enhancements - Galloway New Jersey

Reported By:
- -, Europe,
Submitted:
Updated:

Herbal Smoke Shop / Global Life Enhancements
325 East Jimmie Leeds Road, Suite #7 Galloway, New Jersey, U.S.A.
Phone:
866-4372748
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I ordered some goods from this company on 1st November 2005. I spent $90 online on my debit card. i live in the uk, so understand it can take a while for things to arrive, but i to date have still not received my items. i have repeatedly emailed loss forms to this company, and emailed them, but i have not even had the courtesy of a response. if anyone from this company is on this site can you please contact me so that i can sort this out.

i am still in need of these goods, and my account has been debited for these goods. if i am contacted, this is resolved and i receive my goods, i will carry on shopping with you, however, if i am ignored i will have to take things further.

awaiting a response, an unhappy customer.

Wayne

-
United Kingdom


4 Updates & Rebuttals

W

-,
Europe,
United Kingdom
contacted by derek - cs manager

#2Author of original report

Tue, March 07, 2006

derek has contacted me to say that if my parcel has not arrived in a week he will refund my fee in full. will keep you all updated


W

-,
Europe,
United Kingdom
2ND PACKAGE NOT ARRIVED TO DATE

#3Author of original report

Tue, March 07, 2006

TO DATE I HAVE STILL NOT RECEIVED MY 2ND PACKAGE. HAVE JUST EMAILED DEREK, AWAITING A RESPONSE. WILL KEEP YOU ALL INFORMED


W

-,
Europe,
United Kingdom
BEEN CONTACTED BY CUST. SERV. MANAGER AFTER FILING MY RIPOFFREPORT

#4Author of original report

Mon, February 20, 2006

AFTER FILING MY RIPOFFREPORT I WAS CONTACTED BY DEREK THE CUSTOMER SERVICES MANAGER WITHIN 2 HOURS, AND HE IS ARRANGING A 2ND PARCEL TO BE SHIPPED TO ME, ALONG WITH A FREE BONUS FOR THE PROBLEMS. I WILL KEEP ALL UPDATED ONCE I RECEIVE THE PARCEL, WHICH WILL PROBABLY BE A COUPLE OF WEEKS AS IM IN THE UK.


Derek

Somers Point,
New Jersey,
U.S.A.
Customer, please contact us if you have a problem

#5UPDATE Employee

Sat, February 18, 2006

Customer, If you have any problems, please contact us so we can assist you. My direct email is [email protected], and I am happy to help you :) If your package was held up in customs, etc, let us know. kind regards, derek, customer service

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