- Report: #1224313
Complaint Review: High Country Toyota - Scottsboro Alabama
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High Country Toyota
3011 South Broad Street Scottsboro, 35769 Alabama, USA
Phone:
844-299-0300
Web:
highcountrytoyota.com
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High Country Toyota Deceptive Marketing Scottsboro Alabama
Beware of any email you might receive from High Country Toyota. Especially one that they are in desperate need of your used car and will pay you top dollar for it.
High Country used to be my go to dealership. I have bought at least 4 vehicles from them in the past 10 years and sent them many referrals. I received the email referred to above. I filled out the info and sent the email. Within 5 minutes I received a call from one of the general managers (they have 2). I asked him what I could get for my 2014 Corolla. The price was so generous that I asked him to repeat it. I then asked him what a 2015 Camry would cost. The price was very reasonable. I told him what I would like to pay between vehicles. He told me to bring my vehicle down so he could make sure it was in the condition I had stated. (2014 Corolla with 12500 miles on it. Like new condition). You can probably guess what happened after I got to the dealership.
The price to trade was almost double what I had discussed with this particular manager. I finally gave up on the hope of trading and told the GM that I would like to sell him my vehicle. He asked how much I wanted, and I stated the price he had quoted me on the phone. After a few back and forths, he finally stated " I don't need your car. I have plenty of used cars." I then asked him 3 times why they are sending out the emails stating they are in desperate need of used cars and will pay top dollar for my vehicle. He never would answer this question. As stated in another report on this company, this particular GM was a little cocky and aloof. He never did apologize for luring me to the dealership with false information. As I was backing out to leave the dealership, he offered me $20 for gas. Maybe he felt a slight pang of guilt, but I really doubt it. I refused the offer. I normally wouldn't fall for a scam like this. I guess my previous dealings with this company had clouded my judgement.
I did contact the owner. It's easy enough to find out who he is. I told him the whole scenario, and told him I didn't want anything from High Country Toyota. I asked him to call me back and let me know what he found out about this unscrupulous tactic. He promised he would call back. Haven't heard a word back. I think 2 to 3 weeks is plenty of time to get back to me with a simple phone call. I probably wouldn't have done any of this if he had returned my call. It tells me that his integerity is probably about as low as tha GM I dealt with.
Just this morning I got the same email about being in desperate need of used cars and will pay top dollar for your trade-in. Or will pay you top dollar if you just want to sell it to them. How do these people sleep at night? LOL
DON'T GO TO HIGH COUNTRY TOYOTA.
