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  • Report:  #1339933

Complaint Review: Home Choice - St paul Minnesota

Reported By:
- Saint Paul, Minnesota, USA
Submitted:
Updated:

Home Choice
870 Arcade street St paul, 55106 Minnesota, USA
Phone:
+1 651-771-3533
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?

 I applied for a loan for a 50" Vizio D50U with a black friday sale for $1299.00. Originally was $1,399.00. They charge $65 for delivery fee in the loan for next day delivery even though they had the tv in stock at this location. I had to pay $65 to cover the shipping fee up front if I wanted to take it home the same day and Andi "covers it up" by saying its going towards the loan and he said he refunded the shipping price of $65 off the loan. So I paid shipping to ship the TV home myself with my own truck? $65 bucks down the drain! The TV is priced on Vizios website for $529.00!!! Yes I was upset and tried to refund because it's a ripoff. Joe, the manager, says I bought the TV to watch football over the weekend and insisted me on giving him an answer, " You bought a new TV during black friday, that's why youre returning it. Why are you returning it? Why are you returning it? Why why why? I know why you bought the TV and wanted to return it; because you wanted to watch football and football is over so that's why you're returning it. Andi told me you bought the TV just to watch football." Trust me he really was this rude because I don't watch football and I even told Andii at the store!! I told him I don't watch football and used ONE swear word which I never do because I was upset! And he says,"Now who's the one being rude? You're the one using the F word here." He does not let me finish any of my sentences and disrupts with,"why" everytime. I dont mind them keeping the $50 down payment but I paid $65 dollars to cover shopping which I took it home by myself and wanted to know if I can get my $65 dollars back. I don't mind if they cannot refund it but Joe the Manager only cared about why I was returning instead trying to help explain. It's so much cheaper at other places! Even the manufacturing website is cheaper with shipping. He denies the TV being priced at $529.00 on the manufacturing website. Bad service! 2.5x over priced! Please do not come here...you are paying two times more then you should.



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