Brian
Santa Monica,#2REBUTTAL Owner of company
Mon, March 14, 2011
This client hired our firm to: (1) evaluate his file, (2) perform a forensic analysis of his original loan documents, (3) draft a lender violation letter and (4) assemble his financial package. We completed this work promptly and skillfully. The services that this client describes in his complaint were not contracted with HCLC. Even further, the people that this client references in his complaint do not even work for HCLC, but rather, work for a different loan modification company that this client hired separately to perform his loan modification service.
However, we were concerned to read the details of this client’s complaint so, in an effort to help, we contacted his loan modification company to learn the status of his file. This client’s loan modification company has informed us that in order to comply with the lender guidelines they must wait until May 2011 to submit his file. We are very sorry to hear that this client is dissatisfied with the services provided by his loan modification company; however, his complaint should be directed towards that company rather than HCLC.
richard
jefferson md,#3Author of original report
Mon, March 07, 2011
i have filed a complant with the BBB and so far the home credit law center the owner is BRAIN is stil up to his good tricks i am telling everyone if you are in need of a loan mod.stay away from these people1-800 hope can do more for you at no cost this company HCLC DOES NOT STAND BEHINd there work and they just blame thetre other departement well i am not done fighting these people if htere is anyone out there that got cheated out of money from this company then please stand up go to the BBB these companywont do nothing for you