- Report: #745009
Complaint Review: Home Credit Law Center - Santa Monica California
Reported By:
Juno -
Cat, Illinois, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Home Credit Law Center
806 Idaho Avenue Santa Monica, 90403 California, United States of America
Phone:
888-333-6186
Web:
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Home Credit Law Center Brian Linnekens Failed Mortgage Modification, Partial Refund Santa Monica, California
Unfortunately, I retained this company to assist me with a home loan madification. Home Credit Law Center (HCLC) took me fees up front and ultimately failed twice on securing a modification. I did manage to get a partial refund from Mr Linnekens however; this took alot of correspondence and personal time.
As a result I ultimately filed a complaint with the BBB in California, the California State Bar Disciplinary department and California State AG. The BBB did a great job reseacrhing numerous complaints of HCLC and has updated their rating to an F.
The State Bar has not submitted a final report and the State AG office did absolutely nothing to protect consumers.
I am now free of HCLC however, others need to be made aware of this company's claims and reputation.
As a result I ultimately filed a complaint with the BBB in California, the California State Bar Disciplinary department and California State AG. The BBB did a great job reseacrhing numerous complaints of HCLC and has updated their rating to an F.
The State Bar has not submitted a final report and the State AG office did absolutely nothing to protect consumers.
I am now free of HCLC however, others need to be made aware of this company's claims and reputation.
1 Updates & Rebuttals
Brian
Santa Monica,California,
United States of America
We have resolved this matter with this client
#2REBUTTAL Owner of company
Wed, July 06, 2011
Ms. Escarza hired us for financial evaluation and analysis services. She did not hire us for loan modification services, but instead hired a separate company for this service. We were informed by Ms. Escarzaa loan modification company that in late December they requested her: (1) most recent paystubs, (2) two most recent bank statements, and (3) an updated hardship letter; however, they were not able to obtain them from her.
In early January Ms. Escarzas file was denied for a modification and her lender requested a new re-submittal of her financial package. However, it appeared that this denial was based upon the lenders inability to secure the documents that they had requested. As such, Ms. Escarzaa loan modification company felt that they should re-submit her file as the lender was requesting. Ms. Escarza did not feel that this was the best option for her, and instead, cancelled her file.
Subsequently, we were able to resolve this matter with Ms. Escarza in an amicable and reasonable manner. We find it disappointing that Ms. Escarza has chosen to violate the terms of our Waiver and Release Agreement by posting this malicious material, even after we had agreed to a mutually acceptable settlement, and after she cashed our check.
