- Report: #785381
Complaint Review: HOME INVENTIONS/JACOB ENTERPRISE - MONROEVILLE Pennsylvania
Reported By:
TOMMY -
KNOXVILLE, Tennessee, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
HOME INVENTIONS/JACOB ENTERPRISE
275 CENTER RD SUITE 105 , MONROEVILLE PA 15146 MONROEVILLE, 15146 Pennsylvania, United States of America
Phone:
866-844-6512 X1296
Web:
INVENTIONHOME.COM
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
HOME INVENTIONS/JACOB ENTERPRISE FALSE PROMISES, LEFT ME AT THE ALTER MONROEVILLE, Pennsylvania
Report Attachments
Simply put, we paid thousands of $$ for a service we feel has yet to be provided. we are trying to settle this dispute directly with home invention/jacob enterprises. they promised a working 3d product , and are trying to charge a monthly fee of 14.99. we will seek legal action quickly if not settled soon.
3 Updates & Rebuttals
Opsmgr
Pittsburgh,Pennsylvania,
USA
response
#2UPDATE Employee
Fri, January 20, 2012
Hi Mr. Gibson. My name is Marcia Velette, I am the person you spoke to back in November. I am unsure as to why you are filing another complaint against us. Last you and I spoke, I had your artwork updated at no charge, all monthly fees were waived, and I gave you the phone number for the patent agent so you could follow-up directly. Your posting suggests the number was disconnected, however, that is not the case. If you would like to contact me directly, you can email or call me and I'll be more than happy to provide you with the phone number again. Thanks, Marcia.
TOMMY GIBSON
KNOXVILLE,Tennessee,
United States of America
No contact
#3Author of original report
Fri, January 20, 2012
Someone was suppose to contact me about helping get my money back and its been 6 weeks+ and still havent had any contact , the phone # given to me by the lawyer is now disconnected . I still need help with this as the invention Home people are straight up scammers.
Opsmgr
Pittsburgh,Pennsylvania,
USA
InventionHome response to customer
#4UPDATE Employee
Tue, October 11, 2011
I am the Director of Customer Operations at InventionHome and our company takes every situation like this very serious and we put a tremendous amount of effort and value into total customer service and satisfaction.
Since this is the first time hearing of any dissatisfaction or issues with this customer, we have reached out in hopes of resolving the issue.
