- Report: #1317697
Complaint Review: Hoverboard360 - Internet
-
Author Not Confirmed
Why?
Hoverboard360
Internet, USA
Phone:
877-280-8401
Web:
hoverboard360.com
Categories:
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Hoverboard360 Keenford Limited, imotohk.com Won't Refund $ or Replace Recalled Hoverboard Lynbrook, New York Internet
Their hoverboards were recalled and they want to provide a store credit to a website that sells apparel. I dont want clothes, I want my money back or I want them to replace the recalled hoverboard.
2 Updates & Rebuttals
Hoverboard360 Customer
Seattle,Washington,
USA
Let's work together
#2Consumer Suggestion
Sun, July 24, 2016
I'm sorry for your experience. I'm also a frustrated customer--see my report also filed on this website.
Hoverboard360 (aka Keenford Limited and ImotoHK) is participating in a USCPSC recall for dangerous hoverboards. Nine other companies are also participating, and all 9 of these companies will either repair/replace your hoverboard or offer a full money refund of your purchase price.
However, Hoverboard360 offers only a store credit to purchase clothing. The company should be required to offer the same remedies as the other 9 companies, namely repair/replacement or a full money refund.
If you feel the same way, let's work together. Please reach out to pineflatroad-hoverboard360 at yahoo dot com.
Karen Boyd
Bloomington,Illinois,
USA
Contact New York Attorney General's office
#3Consumer Suggestion
Sat, July 23, 2016
I see online that Keeford, LTD has been disolved. According to what I have deduced, they likely have several companies under that umbrella, one of which is Hoverboard 360. They sold 84,000 of the hoverboards and they don't plan to do anything about it! I also plan to contact the US Attorney General. Obviously this is a problem beyond my $648.99 and the clothes on their website - which I did NOT plan to even consider - look like something you'd buy in a thrift-shop., only older. Now I'm leery about buying my grandson another one.
