Shadotrak
LAS VEGAS,#2Consumer Suggestion
Sun, June 22, 2008
THE BEST WAY TO RESOLVE THIS PARTICTULAR ISSUE, REPORT THE COMPANY TO THE STATE ATTORNEY GENERAL, CONSUMER PROTECTION DIVISION. THERE IS ALSO THE FEDERAL TRADES COMISSION. GET AS MUCH DATA ON THESE PEOPLE AS YOU CAN. DO NOT SEND THEM MONEY OR GIVE OUT YOUR PERSONAL INFORMATION. SHADOTRAK
Jeffery
Chula Juana,#3Author of original report
Fri, June 16, 2006
I was eventually able to reach someone at HSBC, and they waived the fee and closed the account. It turns out that they are not criminals, they just have incredibly poor customer service. This is still a very shady practice, and I will have to check my credit score to make sure nothings listed. Be careful if you use Jackson-Hewet Tax preparer.
Ted
Novato,#4Consumer Suggestion
Fri, June 16, 2006
Jeff, HSBC offers loans to assist people with tax payments. I'm not sure if you used this type of service with your tax preparer. What your tax person & HSBC doesn't tell you at the time you apply for the loan, is that this is actually a REVOLVING account. It's written in the small print. What that means is that once you've paid it back, you actually have to call & cancel the account, otherwise they rip you off with another annual fee, which they will not waive. I paid my account off in November of 2005 and got a bill in June of 2006 for a $19.95 annual fee. The contact phone number for HSBC is 866 808 5058. Lia is the name of the woman who runs their customer service department.
Jeffery
Chula Juana,#5Author of original report
Tue, September 20, 2005
I found out that the "HSBC" is somehow affiliated with Jackson Hewitt Tax Services. I had visited a Jackson Hewitt branch, but left when I learned of thier exorbitant fees. They originally quoted me $60 to file a return, then when all was done they tried to charge me $250!! I told them no thank you and I did not file my return that day. I ended up filing my own tax return instead. But they still opened the credit account. So this should be a simple matter of closing the account, but because they don't have a working telephone I haven't been able to get any help with this matter. I will send a letter to the PO Box and hopefully they will cease and desisit this harasment. Even if this isn't a total scam, it is still a very shady practice to operate without a front office, and to supply a fasle phone number on the bill.
Angel
ATLANTIC BCH,#6Consumer Suggestion
Mon, September 19, 2005
SIR, 1st please research what local tax filing agency you filed with. 2n look at processing fees or look at fee break down on your refund check stub.. 3r this 40/is usually associated with tax prpeparer prep fee or could be fee for recieving same day-3day refund.. hidden fees Sir.. sincerely, Another helper.