- Report: #1389356
Complaint Review: HSN - Internet
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Author Confirmed
Why?
HSN
Internet, USA
Phone:
800-404-8533
Web:
Hsn.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
HSN Home Shopping Network I've been a customer for years and have spent alot of money with them. I recently tried to buy a laptop on Flexpay they debited my bank account for the first payment and cancelled the order. Their customer service was nit helpful they just gave me another number to call which of course they are closed Friday t hrough Sunday. I called today they inform me that they run a credit check every order and it m7st havr been denied. I had purchased 2 other items o n flexpsy the night before with no issues. This company has bragged for years that everyone qualifies for Flexpay and there is no credit check for this service, now tgey are secretly conducting checks without consent. They claim the money will be credited to my bank account tonight. Florida
HSN conducted a credit check for flexpay without consent. They debuted my bank account for the first flexpay and cancelled the order for a laptop. The company always says eveyone qualifies for flexpay and there is no credit check. I've been a customer for years using Flexpay and this is the first time it happened to me. I will no longer purchase from this company. Their customer service and Flexpay center were rude. The person I spoke with that informed me of the credit checks did not ask for any of my information.
