- Report: #1234817
Complaint Review: Hydra Brakes - SCARBOROUGH Ontario
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Author Not Confirmed
Why?
Hydra Brakes
80 Dynamic Drive unit 9 SCARBOROUGH, M1V5A4 Ontario, Canada
Phone:
647-886-0308
Web:
http://stores.ebay.com/hydrabrakes/
Categories:
Business Rating:
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Hydra Brakes Hydra Brakes Scam Alert - These Guys Will Indeed Rip You Off | Ships Wrong Items Then Sticks You With Shipping Fees SCARBOROUGH Ontario
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HYDRA BRAKES | SCAM ALERT
Hydra-Brakes Ebay Store is run by a guy named Daniel at 647-886-0308
He will list an item that you will think fits your car then send you an item that will not fit your car. After you call Danial from Hydra Brakes in Canada he will say no problem just send it back (At your expense) rotors and brakes are expensive to send back to Canada and it will require tracking (My qoute was $275) So Daniel knows this and he also knows you wont send it back. You have just been scammed. There are other Hydra Brake reviews about this clasic bait and switch. Hydra Brakes uses Ebay as the platform to scam us and Ebay will not pay your return shipping expenses. (I asked) Think long and hard before you risk getting swindeled by Daniel (Hydra-Brakes)
Company Name: Hydra Brakes
Company Website: http://stores.ebay.com/hydrabrakes/
Comapany Address:
80 Dynamic Drive unit 9
SCARBOROUGH
Ontario
M1V5A4
Canada
Company Email: [email protected]
Company Phone Number: 647-886-0308
3 Updates & Rebuttals
MilanJong
3903 Wetzel Lane,Michigan,
USA
Proof Hydra Brakes Lost
#2REBUTTAL Individual responds
Fri, June 26, 2015
Proof Hydra Brakes lied about winning the claim
Dear XXXX XXXXXX,
We decided the claim for the following transaction in your favor:
Seller's Name: Hydra Brakes
Seller's Email: [email protected]
Seller's Transaction ID: 8HX423650B996072S
Transaction Date: May 28, 2015
Transaction Amount: -$192.95 USD
Your Transaction ID: 9DY4442423120622C
Case Number: PP-003-970-949-549
Buyer's Transaction ID: 9DY4442423120622C
I have also attached an image taken of the email I recieved.
Hydra Bakes not only lied about what they listed they lied about winning.
Photo Link Proof HydraBrake lost the dispute.
http://s1.postimg.org/otz323x0v/Hydra_Brakes_Scam.jpg
Hydra Brakes Review,
Hydra Brakes Ebay,
Hydra Brakes Canada,
Hydra Brakes Phone Number,
Hydra Brakes Scarborough,
Hydra Brakes Ontario,
Hydra Brakes Rotors,
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MilanJong
3903 Wetzel Lane,Michigan,
USA
Ebay Made Hydra Brakes Pay -Not Willing
#3REBUTTAL Owner of company
Thu, June 25, 2015
No Hydra Brakes listed it wrong. Here are the drop down box images from Ebay. Ebay provided the base model as an option for the base model (This is not what Hydra listed) I have enclosed an image of the actual image I sent Ebay.
http://s27.postimg.org/6kd0njjrn/3_6.jpg
Here is the image of the listing Hydra Brakes Ebay listed and scammed me.
http://s17.postimg.org/mtt47qb7z/ctsv.jpg
Further more Ebay forced Hydra Brakes to pay me after I escalated the claim and only because I had made copies of the images.
Lastly, I offered to send the rotors back first day I callied Daniel of Hydra Brakes Canada to send me a prepaid label at his expense. He refused and blamed me as he is doing now. Ebay refunded me not Hydra Brakes. I had many calls with Ebay and Ebay is a great company. Its seller like Hydra Brakes that give online sales a bad rep. You can see he blames me still. You can also see for yourself that the images speak for themselves.
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Hydra Brakes
Scarborough ,Ontario,
Canada
Issue Resolved
#4REBUTTAL Owner of company
Wed, June 24, 2015
The issue was resolved. The customer purchased a set of brakes for the wrong vehicle because it was cheaper. He complained that we sent sent him the wrong items. When we asked him his year make and model it didn't match the set he purchased. Customer drives a Cadillac CTS-V, he purchased the set for a Cadillac CTS with standard suspension models only. There is a big difference in the standard CTS model and the V model. Anyone who owns a CTS is fully aware of this.
We issued him a full refund even though he was fully responsible for the mistake. He even filed a complaint to Ebay. When Ebay investigated the issue they came to the conclusion that it was his fault and we didnt have to refund him. The customer still believed it was not his fault and tried to ruin our reputation by posting on this site. Over the phone he was extremely rude, non stop swearing. Beware of Ebay user iq187.
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