I wish I had seen this site before I ordered from Hydroderm. I never saw the fine print about the charges for the Free Trial, so I was expecting to see product when they took money from my accout last month. This past weekend they took even more money from my debit card, about $10 more per product and with the exchange rate being what it is right now, that ended up being $250 CAD, ouch!! I called their Customer Service Dept, and all they could promise me was half my money back on the last purchase - about $100 US in about 3-5 days, and after reading the various complaints on this site, I'm betting I don't see any of it!!
I'm not only disappointed in the product, which I saw no real results after using it as they recommended, but they also should not advertise a free product that's not free. I hope this company gets what is coming to them!! I hate seeing companies rip off the average consumer, it's just sad !!