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  • Report:  #1296579

Complaint Review: Infanteenie Beenie - Internet

Reported By:
Misty - Georgia, USA
Submitted:
Updated:

Infanteenie Beenie
Internet, USA
Web:
https://www.etsy.com/shop/InfanteenieBeenie
Categories:
Tell us has your experience with this business or person been good? What's this?

Infanteenie Beenie is not sterile.  Not even close to being sterile.  These have been handled since a bow and a jewel are stuck on it and then put in a plastic container.  How is this sterile for NICU babies?  When asking the owner, Missy Woolf, She refuses to give information about her sterilization process but STILL advertises as "Sterile".  Refunds are not given because they are no longer sterile....... seriously?

 

Also, this is NOT the best fitting hat.  Way too small and baby was only 7 pounds!  I would understand if it didn't fit a 9 or 10 pound baby.  Are these for preemies????  It's advertised as guaranteed to fit.  Owner does not back that claim up.  Very disappointing.  If you complain to the owner, she refuses to accept that you might have a defective hat and lets you know of all the THOUSANDS of narmal baby heads that these fit just fine.  Ok, so is she saying MY babies head is the problem and it couldn't possibly be a misewn hat that she advertises to fit up to a 3 month old?

 

Any attempts to give your opinion about WHY the product didn't work for me has been met with sarcasm and "nice nasty" comments from Missy Woolf. 

 

The hat is way overpriced for the quality it is also.  These are just like hospital hats but with a bow on it.  I think she should call it "Assembled in the USA" because this has china written all over it.



1 Updates & Rebuttals

Infanteenie Beenie™

Georgia,
USA
Infanteenie Beenie's Customer Service

#2REBUTTAL Owner of company

Tue, April 26, 2016

Our Infanteenie Beenie promise to you.  Infanteenie Beenie products are made with love one at a time with the highest quality products so they stay beautiful today, tomorrow and forever.  

If the customer is not satisfied with the quality of the product, they are told to contact our company as soon as they receive the product for important details.   We ensure all customers are 100% satisfied.   

Infanteenie Beenie newborn hospital hats are unique from the standard issued hospital hat.  The medical grade fabric is of highest quality and offers a unique four seam round top.  

Our product is sterile.  Our product is CPSIA Certified.  Infanteenie Beenie follows newborn guidlines and we feel newborn safety is the utmost importance.  Our product is allowed and can be seen in NICU units acorss the USA.

Infanteenie Beenie products are mommy invented and proudly made in the USA.      

Infanteenie Beenie truly is an innovative concept and due to this has won many prestigious awards, seen in many publications, boutiques worldwide and adorned on many celebrity newborns.  

Many Baby Blessings! 

 

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