- Report: #837692
Complaint Review: Instant Tax Service - Nashville Tennessee
Reported By:
daquilla -
lavergne, Tennessee, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Instant Tax Service
3115 Gallatin Rd Nashville, 37217 Tennessee, United States of America
Phone:
6152281479
Web:
www.instanttaxservice.com
Categories:
Business Rating:
(0)
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Instant Tax Service The manager was rude, did not have people skills, and he was going to call the police on me for wanting answers about what he promised. Nashville, Tennessee
This has got to be the worst experience I've ever went through. My sister and I went to instant tax services because of what was advertised on t.v., "Everybody gets a check", but what they don't inform their customers is the bank fees, you don't even get a print out on what is deducted from your check. They don't tell you that your taxes will be filed without your w2 form. There were so many others that were there when i went to pick up my check, who were upset due to them having more than one w2 form that should have been submitted.
Nothing was explained properly until after everything was said and done. The manager at this location was rude, unprofessional, and a liar. He promised my sister that he would take off the bank fees which were 300.00, he even gave her a print out braking the information down. When she received her check she noticed it was 300.00 less than what he promised, he sent her on a wild goose chase, telling her to bring the print out that she has, and he would do something about it.
He advised her that the main general manager for all locations in the nashville area would be in on Sunday, and for her to come down, she did just that, and no one at all was there, not even the workers. When she went to the location on a day they were open, he acted as if he never talked to her, i was there to vouch for her, he then asked me if i was the taxpayer, and why am i speaking on her behalf, although she was there with me. He threatened to call the police on us if we did not leave the location, when all we wanted were answers to why it wasn't taken care of.
Nothing was explained properly until after everything was said and done. The manager at this location was rude, unprofessional, and a liar. He promised my sister that he would take off the bank fees which were 300.00, he even gave her a print out braking the information down. When she received her check she noticed it was 300.00 less than what he promised, he sent her on a wild goose chase, telling her to bring the print out that she has, and he would do something about it.
He advised her that the main general manager for all locations in the nashville area would be in on Sunday, and for her to come down, she did just that, and no one at all was there, not even the workers. When she went to the location on a day they were open, he acted as if he never talked to her, i was there to vouch for her, he then asked me if i was the taxpayer, and why am i speaking on her behalf, although she was there with me. He threatened to call the police on us if we did not leave the location, when all we wanted were answers to why it wasn't taken care of.
2 Updates & Rebuttals
Dave
Indianapolis,Indiana,
U.S.A.
tax scams
#2Consumer Comment
Fri, February 17, 2012
I will tell you I used to work for HR Block. We had these exact same comments. while not saying the manager is correct most of the time people just hear what they want to hear. when they are getting a $300 loan they dont care what fees are they dont care what happens they just need their $300 fix. They sign all docs w/o reading them and then swear they were tricked. People need to wise up, read what you are signing. these tax companies are required to disclose everything to you up front. slow down read and if you arent interested in the high fees then dont accept the loan. No one is forcing you to do it.
If you dont want to pay the fees then dont get the loan.
John
Memphis,Tennessee,
U.S.A.
You Had Him Cornered
#3Consumer Suggestion
Sat, February 11, 2012
That's why he became defensive, lied to you some more and threatened you. His location will take a big hit because of your posting and the district manager will probably screw him over as well. These tax prep franchises are just plain bad. They do minumum work for maximum $$$. Have some real fun and wear big signs that say "Ask me About My Instant Tax Ripoff" and walk up and down the street in front of his location. Perfectly legal. I'll bet you get youir $300 back the first day.
