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  • Report:  #98699

Complaint Review: Internet Advancement - Redmond Washington

Reported By:
- Asheville, North Carolina,
Submitted:
Updated:

Internet Advancement
7901 168th Ave, N.E., First Floor Redmond, 98052 Washington, U.S.A.
Phone:
888-420-8988
Web:
N/A
Tell us has your experience with this business or person been good? What's this?
I signed on with Internet Advancement because I wanted to improve the rankings for my website, xguitars.com, for two key phrases: "classical guitar" and "flamenco guitar". About 6 months went by with absolutely NO success. My site didn't even rank in the top 1000 for those keywords.

They said that if only I would sign up for two subpages and spend a bunch more money, my rankings would improve. I was dubious, so I would not agree to the subpages until their representative stated in an email that if I did not achieve top 20 ranking for those keywords, I would get my money back. 4-5 months later again, my ranking for the desired keywords was still nonexistant.

I requested the refund that I was promised and they refused to grant it. They said the written guarantee doesn't cover this. I explained to a manager there what had happened and he said that he cannot be responsible for the actions of their sales reps!! They refused to issue any refund.

Throughout the process, I would complain and ask why I wasn't ranked and they would always avoid the topic. Once, they sent me a report showing how many times the phrase "classical guitar" appeared in my site and said "Look how many times the Google bots find this phrase in your site". This was not a Google report at all. He was simply trying to send me some numbers that were completely irrelevant just to satisfy me.

In summary, this company is by far the most unethical that I have ever dealt with. AVOID them at all costs!!

Geoff

columbia, South Carolina
U.S.A.


1 Updates & Rebuttals

Geoff

Asheville,
North Carolina,
U.S.A.
Get you rmoney back from Internet Advancement

#2Author of original report

Wed, June 08, 2005

It seems as if people are getting results by contacting the Washington State Attorney General's office. http://www.atg.wa.gov I just submitted my complaint. I urge you to do the same if you have been involved with them.

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