On August 16 on my b-day me and my family went to internet auto rent sales. We looked at a 99 dodge durango. We started the paper work and when we got done the sales peoson said happy birthday here is you new dodge. We were happy then so we gave him our down payment on the dodge so for 18 days we had the dodge.

The sales person called and told us we had to come back to the car lot to sing more things. When we got there it changed. The guy said that we had a finance co for the dodge and he told us that we had to put more money down on the dodge. The guy told me and my family that he need the keys back. My sister in law told him there is some problem with the front end damage to the dodge. the sale person told her that they can be charge for any thing for the car.

Aaron

reno, Nevada
U.S.A.

Click Here to read other Ripoff Reports on Internet Auto Rent Sales

7 Updates & Rebuttals

Bill

Boise,
Idaho,
U.S.A.

Aaron

#2Consumer Suggestion

Wed, January 17, 2007

I agree with Sandra...I bet there's more to this story than meets the eye. You need to place a phone call to the AG's office and file a complaint if they really kept your money and made you return the car (unless, of course, you damaged it and they believe you should be paying for it). Wally, your "down-under" opinions are the most mis-guided, unintelligent ramblings I've had the opportunity to read in quite some time. It amazes me that you even have the fortitude to operate your computer. Get a life.

Sandra

So Lake Tahoe,
California,
U.S.A.

Something is Strange about this.

#3Consumer Comment

Mon, January 15, 2007

1. If they're so bad how come there is only one complaint on "rip-off report" and that is almost 4 years old? 2. How could the young man in the incident have taken the car home without a final contract? If he had a final contract, how could they back out and make him bring the car back? This sounds like a very young man--maybe a newly licensed teenager--so I'm wondering, where were his parents? 3. I do agree with the party who said "either give him the car or give him the money back," but only if the rest of the story checks out. 4. What was the full story on the "front end damage"? I couldn't tell whether the fellow was saying that the car was flawed when he got it or whether something happened while he had it. Also unclear was whether the salesman was complaining that he would be charged for it or telling the customer he would be charged. (Now I'm not sure that is plain enough--English is a very ambiguous means of communication at times--but I hope you get what I mean.)

Jim

Orlando,
Florida,
U.S.A.

You know what this is CRAIG!

#4Consumer Suggestion

Sun, January 29, 2006

Hey Craig..... Read carefully...... SPOT DELIVERY SCAM!!!!! You know exactly what I mean!

Wally

Warana,
Australia,
Australia

Come and try your unethical tricks Down Under Craig!!

#5Consumer Comment

Sat, January 28, 2006

Craig, I guess the grand title you have given yourself means that you are chief shark in the pond. Have you refunded Aarons money? - If not, why not? Aaron may have credit issues and you lied to him and said you could get him financed. Because you can't fulfil that promise doesn't mean that you can refuse to refund his money. When are you unscrupulous car dealers going to understand that you can't win on every deal? If the deal can't be done give the customer his/her money back and thank them for coming to 'dodgy brothers used car lot'. They will leave your lot with a feeling that you care and if they don't come back they will certainly send their family and friends to you because you treated them with dignity and as a fellow human being. Good luck Aaron don't take no for an answer. It's a shame that you don't live in Australia. We have consumer laws with real teeth when it comes to car dealers. If all of your USA car dealers and sales people moved down under it would be good for our construction industry. We would have to build a heap of new prisons to house them!! What a bunch of absolute bottom feeders!!

Jennifer

Manilla,
Iowa,
U.S.A.

Give back the money

#6Consumer Suggestion

Sat, January 28, 2006

The auto company should either return his money or the car. They cannot have both. He gave the money in good faith, the company is not operating in good faith. Sometimes a little more down payment is needed, but there is no excuse why the auto company can keep both the Durango and the gentleman's money. It does not work that way, it is fraud.

Craig

Reno,
Nevada,
U.S.A.

Operations Manager

#7UPDATE Employee

Sat, January 28, 2006

Sometimes if an individual has less than perfect credit, the lender may require more money down in order to finance less. This is a common occurence in the car sales industry. We try to get the best deal for the customer but sometimes a little more down payment is required. The price of the vehicle does not change.

Aaron

reno,
Nevada,
U.S.A.