- Report: #932332
Complaint Review: Irv's Luggage - Mount Prospect Illinois
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Irv's Luggage
2200 Busse Road Mount Prospect, Illinois, United States of America
Phone:
1-888-300-4787
Web:
http://www.irvsluggage.com/
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Irv's Luggage IRV'S shipped wrong TUMI carry-on and won't assume the responsibility of shipping cost Mount Prospect, Illinois
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I am from China and I asked my friend to buy a TUMI carry-on 22060 (http://www.irvsluggage.com/itemd.asp?ItemNo=T3%2022060) on www.irvsluggage.com. Retail price of TUMI 22060 is $595. The order no. is W00682250000.
Three weeks later when I received the package. I find it's not the TUMI 22060, it's a TUMI 56016 (http://www.leatherbagsandmore.com/products/Tumi-T%252dTech-Bell-International-Wheeled-Office.html) whose retail price is $395.
When I wrote to IRV'S to ask for a return and the shipping cost ($200) between China and USA I was rejected.
I felt very angry, IRV'S LUGGAGE sent a wrong item to me and refused to pay for the shipping cost and their fault.
I didn't ask for any other compensate but the shipping cost and I was rejected. I love to shopping at USA online stores but IRV'S LUGGAGE made me so disappointed!
Three weeks later when I received the package. I find it's not the TUMI 22060, it's a TUMI 56016 (http://www.leatherbagsandmore.com/products/Tumi-T%252dTech-Bell-International-Wheeled-Office.html) whose retail price is $395.
When I wrote to IRV'S to ask for a return and the shipping cost ($200) between China and USA I was rejected.
I felt very angry, IRV'S LUGGAGE sent a wrong item to me and refused to pay for the shipping cost and their fault.
I didn't ask for any other compensate but the shipping cost and I was rejected. I love to shopping at USA online stores but IRV'S LUGGAGE made me so disappointed!
1 Updates & Rebuttals
Diana
los alamitos,California,
USA
Wrong Person
#2General Comment
Wed, August 29, 2012
I filed 1 rip off report about a penny auciton website called Ragingbid.com. I pulled up my account and found a complaint letter about luggage.
I live in California and have no idea why there is a complaint report filed under my account.
Please remove this report from a woman in China.
