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  • Report:  #719634

Complaint Review: iS3 Inc - Boynton Beach Florida

Reported By:
SeattleLion - Renton, Washington, United States of America
Submitted:
Updated:

iS3 Inc
109 Commerce Road Boynton Beach, 33426 Florida, United States of America
Phone:
1-561-586-6055
Web:
http://www.is3.com
Categories:
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iS3, Inc sells StopZilla online and other bad software that doesn't work very good at all and they state on their website at iS3 you have a 1 month no questions asked money back Guarantee if you do not like their software. I been fighting these people for over two months now to get all all my money refunded with no luck. They won't credit back all my money and I keep getting the run around when I call them to speak with customer service. They also lied to my Discover Card Company that I did not cancel. If you see any website selling StopZilla, AntiFraud, AntiVirus and MaxPc, you best advice is to avoid them at all cost because they are a pack of scammers that won't back up their Guarantee. These people are terrible people there and are legally stealing from us all by not backing up refunding all your money if you call them in less than one month to say you don't like their product and want you money back. I called them in 1 week to let them know I did not want to keep using their StopZilla program because it was calling my legit software for my Logitech Cam and other hardware with software that came with it Trojan viruses. I hate these creeps for making my life Hell by lying to me and my credit card company and basically stealing from me. Avoid them at all cost.


2 Updates & Rebuttals

STOPzilla

Boca Raton,
Florida,
STOPzilla Still Values Your Opinion

#2UPDATE Employee ..inside information

Fri, July 05, 2013

 I am sorry to hear that you had this experience. Even though you had troubles with your bank, I am glad that STOPzilla allayed your fears and confusion by coming through on our promise.

STOPzilla has been relentless in improving the quality of our software, and in the last two years we earned excellent marks from independent groups like West Coast Labs and OPSWAT for the superior detection rate of our product.

STOPzilla is priced lower than most of our competitors, even though it works better. Your  support of STOPzilla keeps your computer free of infections, maintains jobs in the United States, and allows us to create a quality product with excellent customer support.

Again, I apologize that you had a bad experience, and we hate to lose you as a customer. If there is anything we can do to keep you protected, feel free to call on us at 1-888-522-2005.


SeattleLion

Renton,
Washington,
United States of America
is3 did what they said

#3Author of original report

Thu, April 21, 2011

I found out that it was my Discover Card Account that made the error here and not iS3 so I need to make that clear that there was a mistake on Discover Cards end that made it look as though iS3 didn't back up their money back gaurantee which they did. They did a great job and I'm upset at Discover for their screw up.

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