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  • Report:  #1463991

Complaint Review: IVR Technology Group - Buffalo NY

Reported By:
Michael - Buffalo, United States
Submitted:
Updated:

IVR Technology Group
535 Washington Street Buffalo, 14203 NY, United States
Phone:
716/633-2096
Web:
https://www.ivrtechgroup.com/
Categories:
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Argyle Technology Group was acquired by IVR technology Group in 2017 for probably no cost. We hired them to handle move a project data intensive project along consisting a back end API and Front End.  We selected this group as we were under the impression that they had various contrzcaters on staff with deades of experience to help along and mentor our recently hired Graduates of the University at Buffalo's Graduate Department of Computer Science to move things along as our employees were overwhelmed. We were aware that the folks at Argyle were not Graduate level material, but their real world experience would make up for it.  We were to ld they would complete the project in 3 weeks. That turned into 6 months of lip service, blown dealdlines, and unfulfiled scopes of work and at great expense.  They were also not paying the consultants with the money we were paying them to do so. We were obviously keeping the lights on in the place. You would think they would leverage it as an opportunity to do great work.  They simply took advantage and this set us back quite a bit.  We then had to hire the consultants they were not paying directly to fix what was truncated and then another firm in New York to start over from scratch.  Do not use these guys. 



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