- Report: #624797
Complaint Review: Jackson Hewitt Tax Service - Clarksville Indiana
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Author Confirmed
Why?
Jackson Hewitt Tax Service
Eastern Blvd, Clarksville, Indiana Clarksville, 47129 Indiana, United States of America
Phone:
812-288-2334
Web:
www.jacksonhewitt.com
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Jackson Hewitt Tax Service Huge tax error costing over $5,000! Clarksville, Indiana
I filled my 2007 taxes at Jackson Hewitt and they put amounts in the wrong boxes and it cost me over $5,000 in my federal and $700 in state taxes. I fought with them to pay all the fees but they claim that I didn't get the gold coverage so I had to pay for their mistakes. I did get them to pay my penalties and fees for federal, but they only were willing to pay the penalities for state, claiming that I should have paid the interest when the taxes were amended in 2009. I say they should pay for the all the interest or at least from the screw up in 2007 until it was found in August of 2009. The penalty is only $57 and the interest isn't much more. You would think Jackson Hewitt would try to keep a customer, but their corporate doesn't care. Do not use them! Their staff has no idea what they are doing! Don't go through the hell I've gone through. I just want them to cover all the penalities and interest of my 2007 taxes and of course I'm stuck paying the other $523. I don't expect much to come from this, but at least I can warn others.
2 Updates & Rebuttals
Amy
Sellersburg,Indiana,
U.S.A.
Ha! They had to file bankruptcy
#2Author of original report
Fri, June 24, 2011
I got a letter in the mail the other day stating that Jackson Hewitt is filing bankruptcy. Good, althogh the system will just allow them to start their same bad buisiness practices under a new name
Amy
Sellersburg,Indiana,
U.S.A.
Update as of 8/16/10
#3Author of original report
Mon, August 16, 2010
As of date, I still haven't received a check from Jackson Hewitt,and even though I brought this issue to their attention in mid June - it wasn't processed until July 27th and sent to their "corporate office" which you can't speak to anyone there - they don't know anything.
