- Report: #169953
Complaint Review: Jefe Enterprises - Rockkicks.com - Damon Bateman - Long Beach California
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Author Confirmed
Why?
Jefe Enterprises - Rockkicks.com - Damon Bateman
rockkicks.com Long Beach, California, U.S.A.
Phone:
800-433-2614
Web:
N/A
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Business Rating:
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Jefe Enterprises - Rockkicks.com - Damon Bateman ripoff, never received my merchandise, was told to ask for a charge back from my credit card company Long Beach California
I purchased a pair of shoes from rockkicks.com or aka jefe enterprises on November 1, 2005 and never received my merchandise. I was unable to contact the company until two months later. I was contacted by the CEO of the company, Damon Bateman. He stated that he is unable to give me a refund that his credit card company froze our money and that my credit card comapny would have to return my money. This comapny is a fraud and I advise all people not to shop through this company.
Kim
linden, California
U.S.A.
Kim
linden, California
U.S.A.
2 Updates & Rebuttals
Kim
Linden,California,
U.S.A.
False Statement From Owner
#2Author of original report
Mon, January 16, 2006
I am still waiting for my refund. My credit card company is going after Rockkicks because of no refund and no merchandise. It is false to say that this company gives refunds. I have the documentation that rockkicks did not refund my money and Damon Bateman sent me an email stating that I needed to ask my credit card company for the money back. Rockkicks is a fraud and does not give refunds. I still haven't received one. I would like a receipt that shows you refunded my money. My credit card company still has no receipt of it. Damon Bateman from rockkicks.com is a fraud!
Damon
Long Beach,California,
U.S.A.
ROCKKICKS.COM IS NOT A SCAM - WE GAVE YOU A REFUND - HOW ARE WE A SCAM???
#3REBUTTAL Owner of company
Sat, January 14, 2006
At the time that person purchased from us, we were having a problem with our credit card processing bank, and they frooze our account, so we could not get the money that was sent to us by customers, so we could not send out the products (no money = no products). SO THAT IS WHY WE SAID WE NEED TO GIVE YOU A REFUND!!!!!! SO BECAUSE WE GAVE YOU A REFUND WE ARE A SCAM?????? Does that make any sense? Of course not. If we are unable to provide merchandise, we issue refunds, like every other company. so how is that fraud? We update our site constantly, constantly post new tracking information proving that items are being sent out and delivered. I think that speaks for itself.
