- Report: #1138130
Complaint Review: Jeff Vacek - Internet
-
Author Not Confirmed
Why?
Jeff Vacek
Internet, USA
Phone:
Jeff Vacek, (512) 749-147
Web:
http://authorauthorityprogram.com/
Categories:
Business Rating:
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Jeff Vacek, Author Authority Blueprint, The Seminar Solution, Info Renegades -- c/o Info Interests LLC d/b/a Insight Interests, (also working with The Raymond Aaron Group) Complete SCAM! Iron clad promise is completely rusty & busted! A 3 month project is now on month 11. League City Internet (TX)
I registered for the Author Authority Program back on 5/26/13. I have sent several emails & made phones expressing my concern for lack of progress. This program promises a professional edited printed book in 3 months. They promised branding, an order full-filment website, ISBN number, access to white papers & research materials, handle the copywrite info, etc. I am now on month #11, had to hire an editor due to poor quality of their editor, & getting a totally different story regarding providing white papers & a website. Also, Author Authority Blueprint which was originally advertised as being part of Jeff Vacek, is now part of The Raymond Aaron Group". I am not sure if they are partners or sharing resources.
This company "offers" a no-question asked 90-day money back guarantee if client isn't happy with the results. Here is the email I sent on day # 83:
"Hi ladies,
I'm still frustrated w the progress (or rather lack of) I've been experiencing with this program w/in these 1st 90 days. So far, I have spent over $7,000 & still have nothing more than a 2nd draft Intro & 1st draft of Ch. 1. I really like working w Jennifer Le & Rusty (Ghost Writer), but I strongly believe I am not receiving the promised results
Still Missing
· Any sort of drafts on Ch. 2-4 (Ch. 5-10 still have questions needing clarifying answers)
· Book cover
· Author write-up from a distinguished author
· Website
· Bonus materials
· Any info on White Papers
· Any info on Reference Library
I haven't heard anything from Jennifer or Rusty since 8/16 & wondering if Jennifer has also left the company.
Here is a timeline of communication:
5/26 – Joined Platinum Plus
5/27 – Email from Lori Murphy (Personal Book Architect w first assignment
5/28 – Obtained login info
5/30 – Email from Bianca regarding clarification on my membership
6/7 – I emailed Lori stating I upgraded to “Extremely Done for Me” & have been waiting for over 10 days for further instructions & was having issues w the modules.
-- Lori emailed me back stating Mon. Lynn Moffatt would be connecting w me & my login info would be reset.
-- Jennifer Le reset my login info
6/11 – Email from Lynn to set up a phone conversation.
6/19 – Email from Lynn stated there has been “a little delay setting up your Basecamp project” & asked me to fill out a Questionnaire form.
-- I emailed back the completed Questionnaire form & asked why the delay in set-up
6/20 – Email from Lynn “Basecamp allows me a certain number of project and I recently maxed out. I am just waiting for permission to add more projects. I should have your project page set-up today. For now, we can communicate the 'old fashion' way.“
6/25 – Basecamp Invite from Lynn
7/19 – Email from Jennifer Le stating “Lynn Moffatt is no longer with our organization and I have assumed the role of the Done-For-Me Manager. I have received your book questionnaire. I have assigned a ghost-writer for your project. He is currently reviewing your questionnaire and I want to know if it is at all possible to schedule a phone call with you and your writer, early next week to really get the ball rolling on your book!”
-- Email from Jennifer confirming 7/22 phone call w Ghost Writer
7/21 – I emailed Jennifer confirming the call date & time
7/22 – Had 30 min. call w Ghost Writer (Rusty)
7/24 – Email from Jennifer including Book Planning Document prepared by Rusty
7/25 – I emailed Jennifer my feedback on Rusty’s Book Planning Document.
7/26 – Email from Jennifer confirming she received my feedback & had forwarded it on to Rusty
7/29 – Email from Jennifer containing additional questions from Rusty
8/5 – I emailed Jennifer the answers to just the Intro questions so Rusty can start working on Intro while I answered the other chapters’ questions.
8/6 – Email from Jennifer stating she was going to forward my answers to Rusty immediately.
-- I emailed Jennifer my answers to Ch. 1 questions.
8/7 – I emailed Jennifer my answers to Ch. 2 questions.
-- Email from Jennifer stating she was going to forward it on immediately to Rusty.
8/8 – Email from Jennifer containing rough draft of book intro
8/10 – I emailed Jennifer my Intro feedback.
8/12 – I emailed Jennifer answers to Ch. 3 questions.
8/13 – I emailed Jennifer answers to Ch. 4 questions.
8/14 – Email from Jennifer stating “I should have something for you soon”.
8/16 – Email from Jennifer containing revised Intro & rough draft of Ch. 1
-- Another email from Jennifer stating “Just wanted to let you know that I will be going away with no access to emails between August 19 - 26th. By then, Rusty should have a couple more chapters for you to review!”
No other contact since & current date is 9/6.I'm almost to the point of saying "screw it" & demand a full-refund. Please advise how we can resolve this frustration. Thanks,"
On 11/24/13, I sent the following email:
"Hi there!
Here are the last of the edits! YAY!
We are entering the 7th month of this project & this is what I have listed as still needing to be completed for the book to finally get published:
* Author bio
* ISBN #, UPC Code, & Copy write info (?)
* Back of book cover
* Promotional website created (www.unleashthebuzz.com is already reserved)
* STILL waiting to hear about the Whitepapers
* A plan on what to do w the book excerpts that will be used as Bonus Material.
* A plan to make book into an eBook format that can be sold on sites like Amazon.com.
Am I missing anything? Thanks,"
I received the following response on 11/25/13:
"Hi,
* Author bio
Rusty will be taking care of this.
* ISBN #, UPC Code, & Copy write info (?)
Your ISBN# will be added once we format your book and back cover.
Your copy right into will be added once we format.
* Promotional website created (www.unleashthebuzz.com is already reserved)
Will you require our services to host/design your site?
* STILL waiting to hear about the Whitepapers
How many are you looking for and on what topics?
(This is not apart of our dfm program and I will need to outsource this. Will have to get Jeff's approval)
* A plan on what to do w the book excerpts that will be used as Bonus Material.
The book excerpts will be going on your website as free downloads. (If you would like us to create your site)
* A plan to make book into an eBook format that can be sold on sites like Amazon.com.
It is automatically generated at publishing
The next steps..
Rusty will review all of your chapter edits and deliver an updated manuscript with ALL chapters to you.
You will review and once you approve we will forward to the editor.
The editor will do 2 rounds of editing. You will be working directly with the editor.
The editor will do 2 rounds of editing. You will be working directly with the editor.
During this time Rusty will be working on your back cover content which includes your author bio.
Thank you!"
I resent the manuscript on 1/7/14 (originally sent on 12/15/13) since my "Book Architect" does not appear to follow-up unless I initiate, but received this email on 1/10/14 stating the website will now cost me another $1,000+:
"Hi,
The monthly maintenance and website is not included in the book writing program.Please confirm and resend to me."
I didn't receive the 1st book edit until 1/17/14. I commented on a handful of inconsistencies on 2/5/14. The 2nd book edit didn't have hardly anything else done to it. I hired a professional editor who stated "Oh my! Did they just run this through spell check? It will be easier for me to print off this manuscript, make edits in pen, & mail you back the edit." When I asked why, she stated "because there are so many grammar issues, run-on sentences, & spots where the flow isn't consistent, it would be easier & faster to get this back to you".
As of right now, The Seminar Solutions & Info Renegades have charged my credit card $13,172.50 & I haven't received any communciation from my "Book Architect" since Feb 2014, let alone a finished book. I am completing this Ripoff Report to not only warn others, but to hopefully get what "promised" to me or give me a refund & the ability to take my manuscript & my designed book cover to another publishing company.
