Report: #484406

Complaint Review: jiffy lube - Internet

1 Updates & Rebuttals

Reported By:

richard - norfolk, Virginia, USA

Submitted:

Updated:

Author Not Confirmed

Why?

jiffy lube

www.jiffylube.com Internet, United States of America

Phone:

Web:

N/A

Categories:

Auto Service Stations

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jiffy lube they told my wife that our car needed new windshield wipers and charged for replacing. The old wipers were only three months old and were in perfect condition norfolk, Virginia

*Consumer Comment: I say it's your wife's fault.

My wife took our car to jiffy lube last week to get the oil changed.

They told her that she needed new wipers on the car. She had them install new wipers because she believed their lie.

The wipers that were on the car were only three months old. We only drive this car about three thousand miles per year and the replaced wipers were as good as new.

I have a receipt for the replaced wipers that I had installed at Harrison's Tires in July 2009 to prove that they were not old and worn.

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1 Updates & Rebuttals

slc.munoz

USA

I say it's your wife's fault.

#2Consumer Comment

Sun, December 27, 2009

Anywhere you go, any company you visit...

Will always try to upsell you, your wife made the decision in getting scammed because she doesn't know if the wipers work! Ha ha. Come on now man, did she really not know if they were good or not? Maybe you should teach her how to use the wipers and give her the 101 on wiper replacement. I'm sorry, but if the consumer isn't on their toes... then it's going to happen.

Your wife could have simply walked over to the bay area and squirt some fluid to check the wipers.

Now, if the technician (if you can even call them that) pulled off the wipers and replaced them without permission and demanded payment. Then yes, you'd have a valid arguement. Consider yourself lucky man, think of all the other things they could have tacked on to your wife's bill! Like... new car door handles, new floor mats, new air scent freshener, new radio antenna! You'd be in real trouble! Ha ha!

Lesson of this story, don't trust wives around motor vehicles, especially when it comes to maintenance.

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