- Report: #54046
Complaint Review: Jim Glover Chevrolet - Tulsa Oklahoma
-
Author Not Confirmed
Why?
Jim Glover Chevrolet
I-44 At Memorial Tulsa, OK Tulsa, Oklahoma, U.S.A.
Phone:
918-6632300
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Jim Glover Chevrolet dishonest ripoff deception Tulsa Oklahoma
I would like to complain about the business practices of Jim Glover Chevrolet. I pulled on their lot trying to locate a used Ford Expedition under $20,000 when the sales person Melissa Lorenz stated she did not have what I was looking for she directed me to a 2000 suburban that might make a good substitute. I agreed.
The following day she called my place of business and asked if I was available to come drive the car. I reiterated my position that I was not going to spend over the $20k she said this vehicle would be under the 20k that I required. Later that day she called back and said she needed to get me pre-approved for the loan.
I explained I already had my financing in place and I would see her after work. Upon arrival at the lot I promptly asked for Melissa Lorenz and surprisingly was told she was not here but her husband Terry Lorenz would be out to help me in a minute.
I waited for about 20 minutes when he walked out and quickly said Melissa is not here and the best he would do on the Suburban was $24,000. I was furious that my time had been wasted in this manner and I can only conclude that the dealership must also be collaborating with their finance companies for additional reparation. I
find the entire experience in bad taste and completely supports the sleazy reputation that car salesman have become synonymous with.
Jerry
Tulsa, Oklahoma
U.S.A.
The following day she called my place of business and asked if I was available to come drive the car. I reiterated my position that I was not going to spend over the $20k she said this vehicle would be under the 20k that I required. Later that day she called back and said she needed to get me pre-approved for the loan.
I explained I already had my financing in place and I would see her after work. Upon arrival at the lot I promptly asked for Melissa Lorenz and surprisingly was told she was not here but her husband Terry Lorenz would be out to help me in a minute.
I waited for about 20 minutes when he walked out and quickly said Melissa is not here and the best he would do on the Suburban was $24,000. I was furious that my time had been wasted in this manner and I can only conclude that the dealership must also be collaborating with their finance companies for additional reparation. I
find the entire experience in bad taste and completely supports the sleazy reputation that car salesman have become synonymous with.
Jerry
Tulsa, Oklahoma
U.S.A.
4 Updates & Rebuttals
Frank
Tulsa,Oklahoma,
U.S.A.
Consumer NOT Ripped off
#2UPDATE Employee
Wed, November 10, 2004
Having 30 sales people employed at this dealership it is very hard for us to hear everything that is said between a customer and a sales person. The two sales people that are mentioned are no longer employed at this dealership nor do they work for Jim Glover. It is not a practice here at this dealership to mislead or misrepresent any practices or products to anyone public or private. The individual who has written this rip off report was NOT sold a vehicle therefore was not ripped off. We pride ourselves in honesty serving the public with a great vehicle and the best possible service. As you well know you cannot keep everyone totally happy. No matter what you retail there will always be that one customer who misunderstands or misrepresents an experience, or may have a totally different view. See for yourself visit www.jimgloverchevy.com to find out what great service is all about.
Frank
Tulsa,Oklahoma,
U.S.A.
Consumer NOT Ripped off
#3UPDATE Employee
Wed, November 10, 2004
Having 30 sales people employed at this dealership it is very hard for us to hear everything that is said between a customer and a sales person. The two sales people that are mentioned are no longer employed at this dealership nor do they work for Jim Glover. It is not a practice here at this dealership to mislead or misrepresent any practices or products to anyone public or private. The individual who has written this rip off report was NOT sold a vehicle therefore was not ripped off. We pride ourselves in honesty serving the public with a great vehicle and the best possible service. As you well know you cannot keep everyone totally happy. No matter what you retail there will always be that one customer who misunderstands or misrepresents an experience, or may have a totally different view. See for yourself visit www.jimgloverchevy.com to find out what great service is all about.
Frank
Tulsa,Oklahoma,
U.S.A.
Consumer NOT Ripped off
#4UPDATE Employee
Wed, November 10, 2004
Having 30 sales people employed at this dealership it is very hard for us to hear everything that is said between a customer and a sales person. The two sales people that are mentioned are no longer employed at this dealership nor do they work for Jim Glover. It is not a practice here at this dealership to mislead or misrepresent any practices or products to anyone public or private. The individual who has written this rip off report was NOT sold a vehicle therefore was not ripped off. We pride ourselves in honesty serving the public with a great vehicle and the best possible service. As you well know you cannot keep everyone totally happy. No matter what you retail there will always be that one customer who misunderstands or misrepresents an experience, or may have a totally different view. See for yourself visit www.jimgloverchevy.com to find out what great service is all about.
Frank
Tulsa,Oklahoma,
U.S.A.
Consumer NOT Ripped off
#5UPDATE Employee
Wed, November 10, 2004
Having 30 sales people employed at this dealership it is very hard for us to hear everything that is said between a customer and a sales person. The two sales people that are mentioned are no longer employed at this dealership nor do they work for Jim Glover. It is not a practice here at this dealership to mislead or misrepresent any practices or products to anyone public or private. The individual who has written this rip off report was NOT sold a vehicle therefore was not ripped off. We pride ourselves in honesty serving the public with a great vehicle and the best possible service. As you well know you cannot keep everyone totally happy. No matter what you retail there will always be that one customer who misunderstands or misrepresents an experience, or may have a totally different view. See for yourself visit www.jimgloverchevy.com to find out what great service is all about.
