- Report: #1155662
Complaint Review: JustFlowers.com - Internet
-
Author Not Confirmed
Why?
JustFlowers.com
Internet, USA
Phone:
888-720-8218.
Web:
JustFlowers.com
Categories:
Business Rating:
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JustFlowers.com DO NOT TRUST! USED 2 TIMES, Do NO USE! Got Burned Both Times, For Well Over $800.00 Internet,
This flower company can be found on the net and in your own home town phone book! They are huge, they have at least 4 different AKA's, two yrs ago. One is Flowersdelivery. When I used them in 2011, I was in the hospital and required life saving surgery. So there were several specialist involved, I order four of the largest ones I could, I even requested they make them larger for me, I'd pay for it.
As I was leaving the hospital they showed up, sort of. I asked my husband to follow them, large hospital, to be sure. They went to the wrong places. The cards were wrong, and the arrangements were pathetic.
Even wrong flowers and color. Yet they were the ones I requested.
When we got out to our car, I called immediately, got a run around even I found unbelievable.
I just used them again, last month. I ordered them on 5-22-2014 for next day delivery. Was guaranteed. No problem. I received the first of 7 e-mails, with a different excuse on it everytime, as to why they had not been delivered yet. One week latter.
Then I received an e-mail, that they were't out for delivery yet, but they told their people to go ahead, even though it was going to cost me a lot of extra money.
I called and requested the delivery to be stopped, and all charges credited back to my credit card. Would not do it. I requested to speak to a manager, or supervisor, would not do it. In fact, I got hungup on.
The origianl price agreed apon was $41.99. They charged me $99.00. I called me credit card company and asked for their help. Thank God I have the insurance on that card to protect me.
I had to send in all correspondence of course, but I got my money back. I think. Haven't heard for sure, so I'm still waiting, but it should be
A whole bunch of compaints, valuing a whole, whole bunch of money.
These people have absolutely no moral values what so ever. That last e-mail I received. It stated, they were going to go ahead and deliver as soon as I called and ok'd it. When I called the guy said at first they were not delivered.
It was when I requested them to cease and desiste, credit my card, that they became ugly, and said, well maybe they went allready, I can't stop it.
They were lying through there teeth. I wished I had reported them to the FTC, for they now have an internet site, in 2011, that was over $800.00 of flowers!
I did this time. I received confirmation that it was being looked into. They are supposedly one of the largest flower companys on the internet. And people they also use the FTD flower folks. I was shocked to learn this.
I've learned to just call the persons own home town if out of state, easy to do, and you'll get it done, on time, with the right flowers!
When you ask was this and online purchase or not , it was both. They are in our own local phone book. The phone number is the same used on line. I did go online to pick out the flowers, while I had them on the phone.
