- Report: #916244
Complaint Review: JW Imports - Internet
Reported By:
Shelly -
Chesapeake, Virginia, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
JW Imports
5075 W. Diablo Dr. Ste. 200 Las Vegas, NV 89118 89118 Internet, United States of America
Phone:
702 382 8444
Web:
jwimports.com or www.drss2.com or www.dollarstoreservices.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
JW Imports Dollar Store Services I have opened up my store on April 9th of this year. I am very surprise at the low quality of business that I have generated. I thiking a dollar store that business should be doing so much better. It Internet
I opened April 9th this year. I have not seen an icrease in sales from day one. I had 3 employees and now down to one. I ahve tried to follow everything dollar store services suggested and it is not working. Merchandise is getting very low and with no money coming in It is hard to try and order even upcoming back to school items for the store. I am truely worried about being able to pay my lease and my one employee. My credit was in good standing before opening the store on credit cards. I have always paid my bills on time for the most part and now I am in debt up to my eyeballs. I need some help.
3 Updates & Rebuttals
John Lafronz
Las Vegas,Nevada,
United States of America
Working to address all concerns
#2UPDATE Employee
Thu, October 11, 2012
We have been working with Shelly non-stop since her store opened to assist her in maximizing her sales. Our staff has been assisting her with replenishment orders in relation to her sales to maintain her inventory. We have worked to expand her merchandise offerings(including back to school) within her store, directing a number of suppliers to ship her smaller orders so that she can do so with minimum investment. We have engaged her in company seminars outlining and effecting seasonal and everyday marketing efforts. From the day of her store opening, we have had 3 individuals in office dedicated to working with her to assess her business patterns and create and implement promotions to drive business to her store.
We have assessed the displays within her store and made recommendations, which she has followed to the best of our knowledge. Our staff has been in constant contact with her, and at her request we are working with her landlord to re-locate her store to a location that she believes will be stronger than the one she originally selected. Shelly has been involved with these discussions and is fully aware of what the move will involve.
We will continue to work with and support Shelly to get her business on track. I would be happy to speak with anyone to address any questions regarding Shelly's store and the support we have provided and continue to provide to her, and of course answer any questions regarding our company and our store development programs.
I can be reach any time at 1-800-829-2915 x134 or via email at: [email protected]
Sincerely,
John LaFronz
General Manager
Dollar Store Services
livingintexas
Houston,Texas,
United States of America
wrong email
#3Consumer Comment
Sun, October 07, 2012
It was all my mistake. I thought I was emailing to the correct address. I got them mixed up. No response by myself should be counted. I know nothing good or bad about this company.
livingintexas
Houston,Texas,
United States of America
Won't reply to my 4 emails that I sent
#4REBUTTAL Individual responds
Sat, September 29, 2012
I have emailed this person 3 times without a return email. She said she would tell you about this company and then does not reply . It sounds like she is making all of this up. There are to many unanswered questions that are not making sense. I know one person that has used this company. He said the this company did nothing wrong to him.Business is a little slow at first.
living in Texas 12345 AT yahoo dot com
