- Report: #991306
Complaint Review: kmart - Hoffman Estates Illinois
-
Author Confirmed
Why?
kmart
3333 Beverly Rd. Hoffman Estates, 60179 Illinois, United States of America
Phone:
847-286-8371
Web:
http://searsholdings.com
Categories:
Business Rating:
(0)
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kmart kmart/sears holdings corporation theft from debit card Hoffman Estates, Illinois
Against my advice, my son purchased items from kmart in December of 2012. Because the clothing that he bought online was of a good quality, he purchased, just this past week, several more items.
What I warned him about was Kmart's habit of 'shooting first' and asking questions later. What I mean by this is: they take their money first off of you credit or debit card, and if the item is not in stock you have to wait for a "refund".
They informed my son on 12/30 that part of his order was cancelled due to the fact that they were out of stock. He immediately went on their web site ,and the items were still for sale. ('theft by deception' I believe is what its called)
On Thursday, 1/3, the charges for the cancelled order were moved from the pending column of his online debit card statement to the 'charged' column.
I have been on the phone with these thieves all week and they still took his money. They keep demanding that my son fax the statement for proof that he was charged for these items that they cancelled. My son is an OTR truck driver, he would need to find a library or other copy service in order to get this info for them. He has to wait another 2 weeks until he gets back in order to get money back on an order that Kmart cancelled.
Please listen to me, before you do business with these crooks or read some of the other rip off report s on them. Also google complaints against kmart and what will come up is hundreds of complaints regarding these thieves.
What I warned him about was Kmart's habit of 'shooting first' and asking questions later. What I mean by this is: they take their money first off of you credit or debit card, and if the item is not in stock you have to wait for a "refund".
They informed my son on 12/30 that part of his order was cancelled due to the fact that they were out of stock. He immediately went on their web site ,and the items were still for sale. ('theft by deception' I believe is what its called)
On Thursday, 1/3, the charges for the cancelled order were moved from the pending column of his online debit card statement to the 'charged' column.
I have been on the phone with these thieves all week and they still took his money. They keep demanding that my son fax the statement for proof that he was charged for these items that they cancelled. My son is an OTR truck driver, he would need to find a library or other copy service in order to get this info for them. He has to wait another 2 weeks until he gets back in order to get money back on an order that Kmart cancelled.
Please listen to me, before you do business with these crooks or read some of the other rip off report s on them. Also google complaints against kmart and what will come up is hundreds of complaints regarding these thieves.
