- Report: #510969
Complaint Review: LAPTOPS DIRECT ENTERPRISE LIMITED - 9 ROYAL CRESCENT GLASGOW Internet
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Author Not Confirmed
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LAPTOPS DIRECT ENTERPRISE LIMITED
9 ROYAL CRESCENT GLASGOW, G3 7SP Internet, United Kingdom
Phone:
Web:
Notebookdirect.net
Categories:
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LAPTOPS DIRECT ENTERPRISE LIMITED Bello Anthorny Moruf, Chris Verril, & Robert Chain. I bought a laptop and paid trought western union and never reacieve the laptop or a refund. 9 ROYAL CRESCENT GLASGOW, UNITED KINGDOM, Internet
I want to see if I could receive any help with an accident that happen to me with a company that is located in UK. The Company name is LAPTOPS DIRECT ENTERPRISE LIMITED and their website is http://www.notebookdirect.net.
I bought a laptop from them a month ago and had to pay with western union which in total I had to spend $733 dollars. I never receive the laptop and when I try to talk to them inquiring as to why i haven't received a tracking number or my laptop yet. I was then informed that CUSTOMS was requiring a fee of $250 USD to ship to my address. I stated that is unacceptable and told them to cancel my order and wanted a full refund. I was denied for a refund and when asked for a tracking number, since it was already shipped and on hold at CUSTOMS, I was then informed that the business owner was in South Africa and would not release the tracking number to the "sales rep". I demanded to speak to the owner and to know his name, so the the customer service gave me the owners name and his cell phone number. When I spoke to the owner by phone I asked for a refund but no refund was offered, only either purchase another laptop for $420 USD or pay the $250 CUSTOMS fee. Then I bought another laptop for $499 dollars with them trough paypal, but ended up telling me the same thing and that I needed to pay $250 for customs fee. I reported this to paypal and I'm getting my $499 dollars back, but not my $733 since I paid trough western union. The only way to get my money back is if the police contacts western union, but I don't know how to do so. Please I really need all the help I can get to recover the money of other victims as well as my; as well to bring justice to this company and the individuals who are involved.
The CEO pretends to be name Bello Anthony Moruf and his cell phone number is +2348087415252
The so call Delivery company's phone number is +447031978986 but its the same person that I'm dealing with, but calls to be name Robert Chain.
The customer service which I have receive emails from are
[email protected] - I have chat history that I had with this person if it could be of any more help.
There is another number which I call that is in the website, but when I call it seems to be a residency of people who claim to not know about this website and company. The first payment I made trought western union was to
WALTON JOHN
9 ROYAL CRESCENT,
GLASGOW, G3 7SP
and then the second payment I made trought paypal was to someone called
chris verrill
