- Report: #347085
Complaint Review: Leisureplus - Plano Texas
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Author Confirmed
Why?
Leisureplus
4333 Edgewood Rd., NE, Cedar Rapids, Iowa Plano, 75086 Texas, U.S.A.
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Tell us has your experience with this business or person been good?
Leisureplus fraud, theft Plano Texas
Luckily my credit card company alerted me that there were suspicious charges on my account. The charges were for $8.95 each month, an amount that didn't raise a red flag on my billing statement (clearly because it had been going on for a few months). When I called the telephone number to find out what Leisureplus was and to find out why I would have ever authorized the monthly deductions, the Leisureplus phone operator for "security purposes" first asked me to verify personal information about myself. When I refused to provide the information and asked instead what services Leisureplus provides, the operator explained that it is a travel and entertainment service. This is something in which I have no interest and never have. It was clear that I had not authorized the charges. However, even worse than the fact that Leisureplus had committed had stolen my money, I realized that they have a lot of personal information about me, such as my date of birth, home address and phone number.
I canceled my card immediately and filed a fraud report with my bank. I'm curious to see how this unfolds. I would very much like to learn how they are able to get the card numbers, etc. From the other reports I realize that I am not alone in their scam. I also learned a valuable lesson about really checking my statements every month.
Lisa
Alexandria, Virginia
U.S.A.
I canceled my card immediately and filed a fraud report with my bank. I'm curious to see how this unfolds. I would very much like to learn how they are able to get the card numbers, etc. From the other reports I realize that I am not alone in their scam. I also learned a valuable lesson about really checking my statements every month.
Lisa
Alexandria, Virginia
U.S.A.
1 Updates & Rebuttals
Melissa
Plano,Texas,
U.S.A.
Consumer Affairs Manager
#2UPDATE Employee
Wed, August 20, 2008
At LeisurePlus nothing is more important than our customers' satisfaction and our Company's reputation. We take pride in researching and responding to customer concerns. If you would like for us to research your concerns, please forward your information, such as name, address, phone number, or membership number to us at [email protected], by fax to 972-881-4072 or by mail at 2700 West Plano Parkway, Plano TX 75075.
